Title:  Catering Hospitality Supervisor - Texas State University

Job Description

Catering Hospitality Supervisor supports the successful execution of catered events by providing front-of-house leadership and coordinating closely with the back-of-house culinary team. This position serves as a key connection between clients, catering operations, culinary staff, and event employees to ensure events are organized, properly staffed, and executed according to client expectations.

Job Responsibilities

•   Supervise front-of-house catering operations during events. 
•    Coordinate with the BOH culinary team to ensure food production, timing, presentation, and service align with event requirements. 
•    Help ensure client expectations are clearly communicated and executed. 
•   Confirm event details, including guest counts, event times, menu selections, room setup, service expectations, and special requests. 
•    Assist with catering inquiries and event sales. 
•    Follow up on missing or changing event information and communicate updates to the appropriate catering and culinary team 
•    Communicate with clients to gather all necessary information for upcoming events. 
•    Identify opportunities to support catering sales and repeat business through strong client relationships and service. 
•    Design and implement training programs to ensure that all staff are well-versed in daily job functions, safety awareness, and Aramark policies and procedures.
•    Responsible for ordering, storing and inventory of all supplies necessary to perform daily operations.
•    Verify that event spaces are ready before client and guest arrival. 
•   Assist with resolving service concerns or last-minute changes during events. 
•     Coordinate the return, cleaning, storage, and organization of catering equipment and supplies following events. 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers.  
•    A strong knowledge of personal computers is essential.
•    Experience in all facets of providing guest services.
•    Must be able to lead, motivate, and communicate effectively with others.
•    Strong organizational abilities.
•    Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge’s supervisor.
•    Must be able to read, write, and clearly speak English

 This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.