Title:  Group Operations Coordinator - Remote

Job Description

The Group Operations Coordinator is responsible for administrative support for Aramark Destinations’ Commercial Sales Team. This role is heavily involved in data entry, attention to detail, juggling multiple tasks at a time and managing deadlines effectively.

This position is fully remote & seasonal starting ASAP & ending September 30th.

Job Responsibilities

• Essential Functions:
  • Develop knowledge of hotel property management system (PAR Springer Miller aka SMS)
  • Understand how to navigate Microsoft teams, outlook, including shared inboxes.
  • Follow extensive step-by-step procedures for efficiency and streamlined operations.
  • Enter rooming lists and booking details for group arrivals, update passenger counts for meals and activities.
  • Process payments, merge templates and provide accurate and concise receipts.
  • Email etiquette with professionalism and proper grammar is imperative.
  • Attend multiple property/reservations meetings (virtual) to review upcoming group arrival details. Comfortability speaking to a small group of co-workers in a live, virtual setting about current tasks is required.

Status and Scope:

Reports to Senior Sales Operations & Connectivity Manager,  requires focus, a positive attitude, strong organizational skills. Must be able to work efficiently – prepared to help wherever needed.

• Reconfirm group services with Tour Directors prior to group arrival.
• Issue and process invoices for group reservations payments.
• Complete additional tasks as assigned by the Commercial Sales Team.

Qualifications

• High School Diploma or equivalent required. 
• Tech Savvy skills are required.
• Strong ability to effectively utilize Microsoft Office Suite, including OneNote, Outlook, Excel.
• Previous experience and/or desire to work in hotel and tourism industry preferable.
• Must have excellent oral and written communication skills as well as fluency in written and spoken English language.
• Excellent computer organizational and time management skills.
• Ability to work autonomously without direct supervision.
• Must have space at residence for home office including quiet area without interruption, desk, computer chair, monitor(s), and have a fast internet connection. Staff will work primarily from home-based office. Laptop and credit card reader is provided along with programs needed to execute this position.
• Ability to think critically and use deductive reasoning skills is required.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.