Title:  Campground Attendant - Zephyr Cove Resort (Summer 2024)

Job Description

Reporting to the Campground Host, the Campground Attendant is responsible for ensuring guest satisfaction at the Zephyr Cove Campground by assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

You get the best of both worlds: beauty of mountain & lake views along with the thrill of new adventures. Located on the South Shore of Lake Tahoe, hospitality, outdoor recreation, & lake cruises are the highlights of our business. ​Activities include hiking, paddleboarding, skiing, snowboarding, boating & fishing. The town of Lake Tahoe offers shopping, concerts, art shows, & exciting night life. 

Job Responsibilities

•    Provide campground and recreational area information and rules to campers and visitors.
•    Answer visitors’ questions and provide information about local services and attractions.
•    Help campers and visitors contact emergency assistance as needed.
•    Maintain written logs of camper and visitor activity, information, and incidents.
•    Patrol campground and recreational areas on a regular basis to assess and report on the status.
•    Regularly inspect and clean campground restrooms, picnic areas, campsites, campfire pits and other areas to ensure they are safe and clean for use.
•    Ensures security of company assets and a safe work environment through daily maintenance and housekeeping.
•    Works in conditions that involve exposure to unusual elements and extreme temperatures.
•    Maintain excellent customer service and a positive demeanor towards guests, customers, clients, co-workers, etc.

•    Greet and provide customer service to guests while anticipating their needs
•    Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
•    Book reservations, rentals, and coordinate registration
•    Operate a register and/or software system to complete cash and credit card transactions.
•    Answers phone calls and emails and delivers messages as needed.
•    Coordinate resolution of guest concerns
•    Communicates closely with all departments to ensure a seamless guest experience.
•    Adheres to safety policies and procedures to ensure safety of guests.
•    Adheres to cash handling policies and procedures.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Demonstrates interpersonal and communication skills, both verbal and written
•    Must be available to work flexible hours
•    Multi-lingual skills a plus  
•    Campground Host or Attendant experience preferred
•    Sit, stand and walk for varied amounts of time

 This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.