Title:  Retail Supervisor - Badger Pass Ski Area

Job Description

There's so much to love in Yosemite National Park – the ultimate outdoor playground – year-round. Be part of the Yosemite experience! Live, work, and play at historic properties like The Ahwahnee, Yosemite Valley Lodge, Wawona Hotel, Curry Village, White Wolf Lodge, Tuolumne Meadows and more! Expand your career, cultivate environmental stewardship, and explore your personal interests. Located in Central California in the Sierra Mountains, 4 hours east of San Francisco. The idea of National Parks began here when Abraham Lincoln signed the Yosemite Land Grant on June 30, 1864, during the Civil War. This was the first time the government signed the protection of public lands into public policy based on natural beauty and preservation for future generations. The Retail Sales Lead Workercoordinates store operations, supporting and training the utility workers and cashiers. Assign the day’s work tasks to the Sales Associates and General Utility Workers; ensuring all preparations are completed in advance for the day ahead and that the team is on task for delivering superior guest service. Retail Sales Lead Workers are expected to serve as an example for the Retail Workers and General Utility Workers to aspire to; continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise. Furthermore, they will maintain a professional and enthusiastic atmosphere even in the absence of management. 

COMPENSATION: The hourly rate for this position is $21 - $23. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. 

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

•    Perform all Sales Associate and General Utility Worker duties

•    Hold pre-shift meetings to ensure that the team is aware of the day’s tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations

•    Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests.

•    Ensure all guests are greeted when they walk into the store

•    Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals

•    Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively

•    Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner

•    Keep an inventory of stock, noting any out-of-stock items or possible shortages

•    Order merchandise and other items in appropriate quantities from wareho

Qualifications

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Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.