Job Description

Lead Recreation Attendant is responsible for assisting guest’s with Nordic ski and snowshow rentals. Lead Recreation Attendants are attentive and always willing to answer questions and resolve guest issues, and make reservations. Lead Recreation Attendants should be highly knowledgeable about the surrounding areas and act as a useful resource for all guests. This position requires individuals with a high attention to detail, a strong dedication to customer service and a positive and friendly attitude.

Compensation Data

COMPENSATION: The Hourly rate for this position is $19.80 to $19.80. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Greet all guests upon their arrival in the Nordic Rentals Office
• Resolve escalated guest issues
• Outfit guests with proper equipment, such as Nordic skis and snowshoes
• Assigns daily tasks to staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service.
• Train new hires on systems, overall safety, and job responsibilities
• Develop a strong knowledge of all products and services offered
• Ensure all customers renting skies and snowshoes are checked in as efficiently as possible and that all required paperwork is completed
• Maintain a daily bank and be accountable for all transactions
• Handle cash and credit cards in a safe and accurate manner
• Must be proficient in counting money, able to provide guests with change whenever needed and make accurate cash deposits at the end of each shift; ensuring all required paperwork is completed
• Ensure a clean and pleasant atmosphere of the Nordic Rentals Office at all times
• Maintain daily side work and ensure any required logs are completed in a timely manner
• Effectively communicate with guests to ensure all guests receive prompt and courteous service
• Take charge when upper management is unavailable and unforeseen complications (bad weather, cancellations, etc.) arise
• Maintain a positive attitude in high stress situations
• Diplomatically handle guest complaints, always polite and maintaining a professional manner
• Must be flexible and willing to work a varied schedule
• Assume all duties of the Nordic rentals 
• Use basic office equipment
• Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
• Report to work on time and in complete uniform
• Other duties as assigned

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Must be fluent in English language both spoken and written
• Computer literate in MS Office
• Must be able to lift 50 pounds on a consistent basis
• Supervisory experience preferred
• Guest Recreation Cashier experience preferred
• 6 months Cash Handling experience

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.