Title: Environmental Services Training Manager
Wynnewood, PA, US, 19096
Job Description
Aramark Healthcare+ is seeking candidates for an EVS Training Manager position to support the Main Line Health System, located in the Philadelphia suburbs. Position will be responsible for training Environmental Services salaried and hourly employees, to ensure that Aramark processes are learned, practiced, and welcomed by clients and customers. The Training Manager will travel across 6 locations to onboard all salaried employees and facilitate monthly/annual and any other required trainings for hourly employees.
Job Responsibilities
• Develops content, curriculum and facilitates training classes for Environmental Services Department including group classes, one to one training and spot training.
• Updates Policies and Procedures for cleaning and in-services staff.
• Monitors effectiveness of departmental training by rounding on employees and making operational observations.
• Responsible and accountable for ensuring the management team's continuing education stays up to date.
• Facilities safety training for staff ensures compliance with client and Aramark safety programs, serves as point of contact for safety related claims and issues.
• Maintains friendly, efficient, positive customer service attitude toward customers, clients, and co-workers.
• Provides effective feedback to both employee and the management team.
• Demonstrates professionalism and courtesy when answering/responding to all calls and requests.
• Ensures employees comply with JCAHO, OSHA, Aramark, hospital, and infection control.
• Provides employees with checklists, guidebooks, or other training material to ensure proper procedures and processes are followed.
• Assists in enhancing productivity and efficient operations of the department.
• Demonstrates commitment to professional growth and competence by adherence to policies.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- Requires a Bachelor’s degree or equivalent experience in a related field
- Healthcare experience preferred
- Environmental Services Management experience required including knowledge of technical tools and equipment
- Ability to lead multiple projects and assignments in a diverse environment with focus on client and customer services.
- Demonstrates strong interpersonal, analytical and communication skills: verbal, written, presentation and the ability to connect with a wide range of people and behavior styles
- Skilled with handheld technology and Microsoft Office
- Proven analytical and decision-making skills
- Creative and flexible in demeanor and style to adapt to new situations in a constantly evolving, dynamic environment
- Encourages and demonstrates collaboration by developing cooperative relationships throughout the organization
- Must have detailed organization and prioritizing skills with the ability to train; teach, demonstrate and follow-up on all assignments, when necessary.
- Can interpret and follow technical instructions and complete assignments timely, showing a sense of urgency.
- Must have a valid driver's license and be able to drive to each location.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Philadelphia