Title:  Hotel Food & Beverage Manager LEGOLAND(R) Florida Hotels

Requisition #:  652978
Location: 

Winter Haven, FL, US, 33884

Career Area:  Food Service
Description: 

Job Description

Aramark Sports & Entertainment is seeking a Hotel Food & Beverage Manager to support our partnership with LEGOLAND® Florida Resort. This role is responsible for leading front-of-house operations across hotel dining outlets, delivering exceptional guest experiences, and driving financial and operational performance in a dynamic, family-focused resort environment.

 

COMPENSATION: The salary range for this position is $60,000 to $65,000. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.​

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ​


​There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

Operations Leadership

  • Lead daily front-of-house food & beverage operations across hotel outlets, including restaurants, bars, and lounges
  • Ensure consistent execution of service standards that align with brand expectations and enhance guest satisfaction
  • Monitor service efficiency, guest feedback, and operational performance, implementing improvements as needed
  • Partner closely with culinary leadership to ensure seamless execution and product quality

Leadership & Team Development

  • Recruit, train, coach, and develop team members using Aramark’s coaching framework
  • Foster a culture of accountability, engagement, and recognition
  • Lead daily pre-shift meetings and ongoing training to reinforce service standards and operational goals
  • Manage staffing levels, scheduling, and labor productivity to support business needs

Guest & Client Experience

  • Maintain a strong floor presence, actively engaging with guests to ensure a positive and memorable experience
  • Resolve guest concerns promptly and professionally
  • Build and maintain effective client relationships through consistent communication and operational updates
  • Identify opportunities to enhance the overall dining experience and drive repeat business

Financial Performance

  • Support ownership of P&L performance, including revenue growth and expense control
  • Drive sales through upselling strategies, promotions, and beverage program execution
  • Monitor labor, food, and beverage costs to meet or exceed financial targets
  • Utilize reporting tools and data to identify trends and improve performance

Operational Excellence

  • Ensure compliance with Aramark’s Operational Excellence standards
  • Maintain strong inventory, ordering, and cost control practices
  • Improve workflows and efficiencies while maintaining service and quality standards
  • Oversee team performance to ensure consistency in execution

Safety & Compliance

  • Maintain a safe, clean, and compliant environment for guests and employees
  • Ensure adherence to all health, sanitation, safety, and labor regulations
  • Enforce company policies and procedures consistently

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact on our employees and our customers. Responsibilities may evolve to meet business needs.

 

 

Qualifications

  • 2+ years of hospitality experience, preferably in hotel, resort, or high-volume food & beverage operations
  • Supervisory or management experience required
  • Bachelor’s degree or equivalent experience preferred
  • Strong leadership, communication, and interpersonal skills
  • Proven ability to drive guest satisfaction and team engagement
  • Financial acumen with experience of managing costs and operational metrics
  • Ability to collaborate cross-functionally to deliver a seamless guest experience
  • Ability to stand for extended periods and lift to 50 lbs. as needed

 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.


Nearest Major Market: Lakeland