Job Description

The Enterprise Data Center Group Lead (GL) is responsible for overseeing the physical and digital operations of the client’s mission-critical IT facilities. The EDC Group Lead will help to ensure 24/7 uptime, lead and coach hourly staff, meeting and exceeding performance goals, client objectives, and customer needs. The EDC GL fosters a Safety-First culture, promotes teamwork, and maintains strong crossfunctional relationships to support a unified approach to continuous facility operation.

Job Responsibilities

• Infrastructure Operations: Oversee EDC Service Technicians in monitoring of crucial building systems to ensure 24/7 uptime for client’s Enterprise Data Center.
• Facilities Management: Monitor power distribution, HVAC/cooling efficiency, backup generators, and physical plant health
                   o Maintain effective communication and collaboration across departments.
                   o Utilize varied tools such as Maximo, differing BMS, Slack, and others to manage maintenance workflows
• Uptime & Risk Mitigation: Maintain strict Service Level Agreements (SLAs), manage incident responses, and implement disaster recovery plans
• Team Leadership: Supervise, hire, and mentor shift technicians.
                o Coordinate external contractors, support the EDC Facility Manager in managing service contracts, and track operational spending.
                o Support daily operations, including labor planning, scheduling, and cost management.
• Compliance & Security: Enforce physical security policies and meet regulatory compliance requirements.

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities,Job duties, responsibilities, and activities change, or new ones may be assigned at any time with or without notice.

Qualifications

• Education: Bachelor’s degree in computer science, Electrical/Mechanical Engineering, or a related STEM field
• Experience: 3 – 5 years of facilities leadership experience, data center experience a plus
• Technical Knowledge: Deep understanding of mechanical/electrical (MEP) infrastructure, data center infrastructure management (DCIM) tools, and assorted controls systems
• Core Competencies: Client relationship management, change management, capacity planning, and critical facilities incident response
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.