Title: Catering Manager - ASU
Tempe, AZ, US, 85287
Job Description
The Catering Manager is responsible for leading catering operations, driving financial performance, and ensuring consistent, high-quality execution of events. This role oversees team performance, client relationships, and operational planning to deliver successful events while meeting revenue and cost targets.
Job Responsibilities
Leadership & Team Management
- Lead and support the catering admin team to ensure strong performance and accountability
- Train employees on menus, promotions, and daily operations
- Provide regular coaching, feedback, and performance support
- Run daily team huddles to align on priorities
- Maintain schedules, training records, and performance tracking
- Recognize high performance and address areas for improvement
Client Relationship Management
- Build and maintain strong client relationships
- Act as the main point of contact for catering clients
- Ensure events meet client expectations and details
- Work with sales and marketing to grow catering business
- Identify upsell opportunities and improve customer experience
Financial Performance
- Meet catering revenue, labor, and food cost goals
- Track labor hours and manage overtime
- Ensure accurate billing and follow up on payments
- Support strategies to increase profitability
Event Execution
- Oversee events from planning to completion
- Ensure proper staffing, equipment, and setup
- Coordinate with culinary and operations teams
- Maintain high service and presentation standards
- Review event performance and identify improvements
Compliance & Safety
- Follow food safety and workplace safety standards
- Ensure compliance with company policies and regulations
- Perform regular safety checks
- Address and resolve any compliance issues quickly
- Promote a safe and compliant work environment
Qualifications
- At least 2 years of related experience with prior management experience.
- Bachelor's degree or equivalent work experience preferred.
- Proficiency in Microsoft Office and catering/event management systems.
- Ability to work in a fast-paced, client-focused environment.
- Availability to work nights, weekends, and holidays as required.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Phoenix