Title:  Gotham Club Supervisor - Oracle Park - Restaurants

Job Description

Compensation Data

COMPENSATION: The Hourly rate for this position is $31.50 to $35.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Club & Restaurant Operations

  • Oversee setup, service, and breakdown of the restaurant, bar, lounge, and social areas on game days and non‑event days.
  • Ensure all areas are clean, organized, properly stocked, and visually aligned with Gotham Club brand standards.
  • Coordinate with the culinary, bar, and operations teams to maintain smooth service flow.
  • Manage member flow, seating, and reservations while maintaining an exclusive and seamless experience.
  • Support execution of member‑only events, special functions, and private gatherings hosted within the club.

  Leadership & Staff Management

  • Supervise servers, bartenders, hosts, and support staff during shifts.
  • Conduct pre‑shift meetings to review menu updates, service expectations, and membership‑specific notes.
  • Provide coaching and real-time guidance to team members to uphold high service standards.
  • Assist with onboarding and training new staff in the club’s protocols, service style, and guest expectations.

  Member Experience & Guest Relations

  • Deliver warm, personalized, and elevated hospitality to club members and their guests.
  • Build rapport with regular members, remembering preferences and anticipating needs to enhance their experience.
  • Maintain a visible presence on the floor to monitor service and address concerns quickly and discreetly.
  • Protect member privacy and ensure club policies regarding access are followed.

  Policies, Safety & Procedures

  • Uphold high standards of food safety, alcohol service, and health department regulations.
  • Monitor staff compliance with ServSafe, RBS, and internal policies.
  • Report any safety, maintenance, or operational concerns promptly.

  Administrative Duties

  • Assist with inventory management, product ordering, and supply tracking.
  • Support cash handling, POS oversight, and shift-end procedures.
  • Contribute to post-event reports, shift logs, and feedback regarding club operations.
  • Help coordinate staffing, scheduling needs, and special event requirements.

Qualifications

• Required:

  • 1–2 years of experience in premium dining, hospitality, private clubs, or upscale service environments.
  • Previous supervisory or lead experience.
  • Strong communication, interpersonal, and guest service skills.
  • Ability to work evenings, weekends, holidays, and all Giants home games as scheduled.
  • Professional demeanor and ability to maintain discretion in a private club setting.

  Preferred:

  • Experience in luxury hotels, private clubs, or membership-based environments.
  • Knowledge of POS/table management systems.
  • Valid ServSafe and RBS certification.

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  Physical Requirements

  • Ability to stand and walk for extended periods.
  • Ability to lift up to 25–30 lbs as needed.
  • Comfortable navigating a large venue, including stairs and back-of-house areas.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.