Title:  Billing and Collections Analyst - Accounts Receivable

Job Description

Are you someone who is numbers driven and loves solving puzzles while making a strong impact? Join our dynamic Accounts Receivable team as a Billing and Collections Analyst, and play a key role in driving cash flow, improving processes, and using data to uncover insights to keep our daily operations running smoothly. This is a highly collaborative role where your ideas are valued, your curiosity is encouraged, and your work truly matters.

**Reports to: ** Director, Accounts Receivable and Data Analysis  

**Work Schedule: ** flexible — a mix of in-office collaboration and remote-work flexibility; the best of both worlds!

What You'll Be Doing

• Boost cash flow by leading proactive, data-informed collections efforts.
• Dive into customer account reconciliations and partner with the billing team to resolve discrepancies.
• Use analytics and deductive reasoning to resolve disputes, and to ensure billing is accurate.
• Proactively identify problematic accounts to Senior Management and Sourcing.

• Maintain detailed documentation of collection efforts in the accounting system.

• Collaborate with Sourcing, Billing and our suppliers to develop innovative solutions for billing and collection challenges.
• Process AR journal entries and refunds with accuracy and precision.

• Build and maintain dashboards and reports to track key metrics like DSO, aging, and dispute trends.
• Participate in the ideation and implementation of process improvements to optimize accounts receivable collections.
• Prepare monthly Sourcing agendas, take notes, and help keep everyone aligned on the next step actions.
• Log and manage dispute support incidents — and help reduce them over time.
• Engage in special projects that challenge your thinking and improve your skills.

What You Bring to the Team

• A track record of success in collecting receivables and improving AR performance metrics.
• Demonstrated ability to review and comprehend contract terms.
• Strong skills in accounting software and Microsoft Excel; experience with **Jet Reports** is a plus.
• A proactive mindset — you’re not afraid to ask questions, suggest improvements, or try new approaches.
• Well-organized and capable of managing multiple priorities effectively.
• Strong communication skills (written, verbal, and non-verbal) with a collaborative approach—comfortable working across departments, all levels of management, and corporate business partners.
• A team-oriented mindset with the ability to engage constructively with others.

The Details

Overnight Travel Requirements.  None 

Years of Relevant Experience.   3-4 years of experience in accounting and/or collections/billing required

Education Requirements.   BS/BA in accounting, finance, or a relevant field required   

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.