Job Description
Title:  Hospitality Worker III - William F. Bolger Center
Requisition #:  682505
Location:  Potomac, MD, US
Career Area:  Administration
Information at a Glance

Job Description

The Part-Time Night Auditor is responsible for completing overnight hotel accounting and audit functions while providing exceptional guest service during overnight hours. This role performs daily revenue and settlement audits, processes night audit procedures, prepares reports, and assists guests with check-in, check-out, reservations, and guest inquiries. This position primarily works independently during overnight shifts and plays a critical role in ensuring the accuracy of hotel financial records and guest billing.

 

Compensation Data

COMPENSATION: The Hourly rate for this position is $26.00 to $26.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

 

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

 

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

  

Provide exceptional guest service during overnight hours, including guest check-in, check-out, reservations, and responding to guest inquiries and concerns.

•     Perform nightly audit procedures to ensure all room revenue, settlements, adjustments, and financial transactions are accurate and properly documented.

•     Verify room rates, group billing arrangements, and booking information, making corrections as needed to ensure billing accuracy.

•     Complete, reconcile, and distribute required daily reports, including overnight audit and no-show reporting.

•     Monitor hotel operations during overnight hours, addressing guest needs and escalating issues when necessary.

•     Maintain compliance with Aramark, client, and property policies, procedures, and safety standards.

•     Support front desk operations and perform additional responsibilities as assigned to meet business needs.

•     May be required to work overtime, days, and/or weekends.

•     Additional tasks and responsibilities may be assigned at the discretion of the manager.

 

Part-Time Position

•     Overnight shifts (typically 11:00 PM to 7:00 AM)

•     Approximately 16-24 hours per week

•     Must be available to work weekends and holidays as required

•     Additional shifts may be available based on operational needs

 

The Night Auditor often serves as the primary hotel representative during overnight hours and must be comfortable working independently while balancing guest service responsibilities with financial and audit functions.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

 Previous Night Audit experience preferred.

•     Previous hotel Front Desk experience preferred.

•     Experience working overnight shifts.

•     Strong mathematical and reconciliation skills.

•     Ability to work independently with minimal supervision.

•     Experience with Opera PMS or similar hotel property management systems preferred but not required.

•     Strong attention to detail and accuracy when auditing financial information.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.