Job Description

The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

• Functions comfortably in a fast-paced food service environment
• Maintains friendly, efficient, positive customer service demeanor toward AIC, clients, and co-workers. 
• Adaptable to AIC and facility needs.
• Responsible for reviewing patient menus, tallying menu items for kitchen preparation, and conducting AIC tray line to ensure safety and accuracy of patient meals
• Maintains general knowledge of modified textures following IDDSI standards and allergies to ensure meals are prepared and served safely.
• Works closely with registered dietitians, nurses, and the Food Services team to ensure accurate patient nutrition.
• Logs food temperatures, completes test trays, and other regulatory functions required by Aramark food services.  '
• Assists kitchen staff as necessary to meet AIC needs.
• Maintains the privacy, safety, and dignity of each patient by observing confidentiality and by closely adhering to safety and sanitation standards.
• Maintains compliance with Aramark's standards of operation. Adheres to Aramark's Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes. 
• At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Previous customer service and/or call center experience preferred
•    Experience in food service, as a dietary clerk, or in a related field preferred
•    Needs to communicate fluently in the English language, bilingual or multilingual a plus.
•    Ability to stay calm under pressure.
•    Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift. Typical typing of 35 – 45 wpm.
•    Must be flexible and adaptable to change.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.