Title: Senior Production Manager
Phoenix, AZ, US, 85040
Job Description
The Senior Production Manager is responsible for overseeing the day-to-day operations of airline catering production, ensuring meals and related services are prepared, packed, and delivered on time and according to airline specifications. This role manages kitchen staff, ensures compliance with food safety and aviation security standards, and coordinates with logistics and ramp teams to meet flight schedules.
Job Responsibilities
- Oversee the production and assembly of airline meals, beverages, and catering supplies according to airline specifications.
- Manage production staff scheduling, training, and performance to ensure efficient operations.
- Ensure compliance with airline service standards, food safety regulations (HACCP, CFIA/FAA guidelines), and aviation security protocols.
- Monitor inventory levels of food, beverages, and equipment; coordinate with purchasing and warehouse teams.
- Maintain quality control of all meals, ensuring consistency, proper labeling, and presentation.
- Collaborate with operations/logistics teams to meet strict flight departure deadlines.
- Implement and enforce standard operating procedures to maximize efficiency and reduce waste.
- Track production costs and support budget management.
- Serve as the point of contact with airline representatives for catering operations.
- Troubleshoot operational issues quickly to minimize service disruptions.
Qualifications
- 3–5 years of management experience in airline catering, food production, or high-volume food service.
- Strong knowledge of food safety, HACCP, and occupational health & safety regulations.
- Experience managing diverse teams in a high-volume environment an asset.
- Excellent organizational and problem-solving skills with ability to work under pressure.
- Strong leadership and communication skills.
- Flexibility to work irregular hours, including nights, weekends, and holidays, to meet airline schedules.
Core Competencies:
- Leadership & team management
- Quality and safety focus
- Strong organizational and time-management skills
- Client/airline service orientation
- Ability to work in fast-paced, deadline-driven environments
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Phoenix