Title:  Vice President of Strategic Partnerships

Job Description

The Vice President of Strategic Partnerships will manage a portfolio of existing client accounts in our Workplace Experience Group division. This role will work within a matrixed internal management and front-line operations structure to understand client aspirations and to identify risk, opportunities for service expansion and proactive contract extension or renewals.

Responsibilities include the formal application of a strategic account management process, plan compliance, leading proactive renewal activity, client presentations including business reviews, RFP proposal response, client relationship development and ensuring Aramark wiring is high, wide, and deep within the client organization.

Job Responsibilities

The VP of Strategic Partnerships will be responsible for the following, but not limited to:

• Obtain an understanding of clients’ goals and objectives to support the development of unique service solutions with the application of Aramark’s market-leading resources.
• Develop and implement mutually successful strategies for existing client partnerships, assuring alignment with each institution’s mission.
• Identify and develop enhancements and extensions to existing lines of service that leverage the core competencies, while achieving a positive return on investment for the client and Aramark.
• Develop RFP responses for vertical sales opportunities and client presentations for renewal processes.
• Provide strategic direction and insight for complex clients in partnership with other divisions and/or countries as appropriate.
• Support and leverage all right to win models.

Key Competencies

• Effective use of deliberate influence strategies to impact, shape, or re-direct the behaviors of others without formal authority.
• Promote a spirit of cooperation within each business unit and Aramark to best leverage capabilities and resources to serve client needs.
• Possess a genuine desire and ability to understand the marketplace and changing needs of clients and respond accordingly with proactive solutions that target these needs.
• Demonstrate a solid understanding of the broader market picture and apply it to make mutually beneficial business decisions in a mature service industry.
• Ability to successfully build alliances and influence key decision-makers.
• Manage customer relationships through creative problem-solving and customer savvy at the C-level of client organizations.
• Ability to identify and apply quantifiable client-centered performance metrics and operational results to existing and proposed services.

Qualifications

• BA/BS is required for this position. MBA preferred. 
• A minimum of 8 years of account management (is this accurate) or sales-related experience.
• Operational acumen and savvy, including technical understanding and financial proposal development.
• Experience with large clients selling complex services/solutions.
• Demonstrated excellence in written and oral communication skills.
• Knowledge of all Microsoft Office applications.
• Experience with a CRM, specifically Salesforce, and other sales enablement tools strongly preferred.
• Effective multi-tasking in a high pressure, high reward environment.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.