Title: Vice President, Client Growth - Aramark
Philadelphia, PA, US
Job Description
The Vice President, Client Growth is a dynamic and growth-oriented executive responsible for acquiring new business, expanding client relationships within vertical markets, and ensuring long-term growth and retention. Reporting to the Chief Growth Officer, this strategic leader will identify and cultivate new opportunities across lines of business, lead client acquisition efforts, and collaborate with internal teams to design tailored solutions aligned with Aramark’s strategic objectives. Success in this role requires a combination of strategic thinking, strong sales acumen, and deep market insight. This leader will bring a proven track record of generating new business, closing high-value deals, and building long-term relationships with key decision-makers at target organizations.
Job Responsibilities
New Business Acquisition: Lead prospecting, qualification, and development of new business across verticals. Build and manage a robust pipeline to drive sustained growth.
Executive Relationship Development: Cultivate senior-level relationships with client decision-makers, positioning Aramark as a strategic partner. Drive executive engagement and influence across client organizations.
Strategic Account & Vertical Growth: Oversee account planning and lead vertical expansion efforts. Guide cross-functional teams in retention and growth strategies.
Sales Strategy & Execution: Develop and execute sales strategies to meet revenue targets. Lead the full sales cycle—from lead generation through proposal, negotiation, and contract execution.
Client Lifecycle Management: Ensure long-term client value and satisfaction from acquisition through retention.
Cross-Functional Collaboration: Partner with operations, marketing, legal, and finance to deliver seamless client solutions and mobilization.
Proposal & Negotiation Leadership: Lead development of proposals, RFPs, and presentations. Drive strategic negotiations for high-value deals and vertical growth.
Pipeline & Forecasting: Maintain accurate sales forecasting and reporting. Use CRM tools (e.g., Salesforce) to track pipeline health and provide leadership updates.
Financial Strategy Alignment: Champion financial planning that aligns client outcomes with internal execution and commercial goals.
Client Feedback & Continuous Improvement: Leverage client insights to refine offerings and improve sales strategies. Continuously evolve approach based on market feedback.
Aramark Leadership Characteristics
Personal Leadership: We engage our growth and learn from each other.
Strategic Thinking: Identify business opportunities and develop tailored solutions.
Resilience: Drive continuous improvement based on client feedback and performance analysis.
People Leadership: We enable the growth of our team, peers, clients, and business partners.
Leadership & Collaboration: Lead cross-functional teams to achieve business goals.
Talent Development: Foster internal alignment and develop team capabilities.
Customer Leadership: We empower our people to create experiences that matter.
Relationship Development & Expansion: Cultivate senior-level relationships and drive client engagement.
Client Lifecycle: Oversee acquisition through retention to ensure enduring value.
Business Leadership: We elevate the Aramark experience globally, through insight & innovation.
New Business Acquisition: Build and manage a pipeline of prospective clients across verticals.
Sales Strategy & Execution: Lead sales process from lead generation to contract execution.
Financial Outcomes: Align financial strategy with client goals and internal execution.
Proposal & Contract Negotiation: Lead development of proposals and strategic negotiations.
Pipeline Management & Reporting: Maintain accurate forecasting and CRM tracking.
Qualifications
- Bachelor’s degree required; MBA or advanced degree preferred.
- 5–10 years of experience in business development or sales within matrixed organizations, including 5+ years in leadership.
- Proven success managing multi-million-dollar, multi-site, multi-LOB client portfolios.
- Expertise in strategic sales, account management, and financial oversight.
- Strong negotiation, executive communication, and stakeholder relationship skills.
- Proficient in CRM tools (e.g., Salesforce) and Microsoft Office Suite.
- Ability to travel up to 50%.
- Excellent interpersonal and written communication skills.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Philadelphia