Title:  Starbucks Store Leader- Dilworth & Sister Cities Parks

Job Description

The Starbucks Store Leader is responsible for overseeing the daily operations of the Starbucks location at Dilworth & Sister Cities Parks. This position ensures excellent customer service, consistent beverage and food quality, operational efficiency, brand standard compliance, employee accountability, and a welcoming experience for both visitors and the public. 

The Starbucks Store Leader provides hands-on leadership to the team, supports training and development, maintains food safety and sanitation standards, manages labor and inventory, and ensures compliance with Aramark policies, Starbucks brand standards, applicable SOPs, and collective bargaining agreement requirements.

Job Responsibilities

• Support daily Starbucks operations, including opening, closing, production, service, and restocking.
• Ensure drinks and food items are prepared according to Starbucks standards and recipes.
• Provide direction, coaching, and support to baristas and food service employees.
• Monitor customer service, speed of service, product quality, and cleanliness.
• Ensure employees follow uniform, attendance, safety, sanitation, and workplace expectations.
• Assist with inventory, ordering, product rotation, and waste control.
• Address guest concerns professionally and escalate issues when needed.
• Communicate staffing, equipment, product, and employee concerns to management.
• Support a positive, respectful, and accountable work environment.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous Starbucks, coffee shop, retail, food service, or supervisory experience required.
• Requires 1-3 years of experience in a management role  
• Strong customer service, communication, and leadership skills.
• Ability to work in a fast-paced environment.
• Ability to work mornings, evenings, weekends, holidays, and special events as business needs require.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.  
• Must be able to stand for extended periods of time  
• Ability to demonstrate excellent customer service using Aramark's standard service model

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.