Title:  Sales Support Sr Specialist

Job Description

Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S.  It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations.  We partner with schools to create culinary experiences that propel students to success.  Our goal is to provide healthy, nutritional meals with a stellar dining experience for our communities. For more information on Aramark's Student Nutrition food service programs, please visit Aramark Student Nutrition.

This role is a key member of the Business Resource Center’s Pursuit Team, Aramark’s in house team focused on the development and delivery of high quality sales communication, support the global salesforce’s efforts to drive growth and win record levels of new business. The team is creative, collaborative and dedicated to fueling the growth of the company.

Reporting to the Pursuit Director and having a dedicated team of 5+ Pursuit Specialists, the Pursuit Manager is the day to day relationship facilitator and strategic partner between Sales Leadership and an assigned set of salespeople and the Pursuit Team. They are the glue that leads the team that holds together the successful development and delivery of our responses to RF(x) documents and additional sales documents including, but not limited to, presentations, tour books, brochures, marketing collateral and menus. 

The Pursuit Manager excels in developing strong relationships with their clients, facilitating effective communication, project managing, and adhering to proven repeatable work processes while continually working toward identifying opportunities for improvement in efficiencies, process, and workstream management. They are champions of process and work plans; obsessed with meeting the details of the bid schedule, they exhibit a sense of urgency and support their team of Coordinators as they deliver high quality documents. They thrive working independently and in a team setting.

The Pursuit Manager is responsible for resource allocation, planning, scheduling, and workflow across the proposal team. A key function of the Pursuit Manager is to assure that the team is equipped to build winning proposal documents. The Manager ensures that all processes are current and looks critically at each step to propose and implement continual improvements; eliminating redundancy and inefficiency or highlighting areas of emphasized importance to the proposal team. Additionally, the Pursuit Manager manages the project intake process through Smartsheet as well as working with the group Financial Analyst to manage the time tracking program (Daptiv) tied to billing and cost reporting to the enterprise.

Job Responsibilities

•    Bravely lead through difficult situations to deliver all work (yours and the team’s) accurately and on time.

•    Leads and develops Proposal Coordinators, Lead Coordinators and other team members as assigned.  Direct supervisor to a typical team size of 5+ people to include in-house team members, remote team members across the country.

•    Assign projects based on skills, capacity and likelihood of favorable relationship connectivity. 

•    Support all steps of the production of sales proposals, RF(x) documents, presentations, client reports and other internal and external support materials.

•    Format and apply style guides, interpret and apply brand voice and standards.

•    Commitment and consistent ability to meet project deadlines, while managing multiple leadership and seller priorities.

•    Thrive in a fast paced, production deadline driven environment.

•    Champion of project management and following set proposal process.

•    Recognize and attend to important details with accuracy and efficiency.

•    Gains clarification, approval and feedback from clients on work produced. 

•    May be required to work non-traditional work hours to accommodate workload and delivery of deadline-driven projects.

•    Solicit feedback regularly through discussions, communications, surveys and project debriefs to utilize as input toward recognition, reward and coaching opportunities.

•    Understand, interpret and execute The Challenger Sale methodology.  

•    Perform other related duties as assigned

Qualifications

•            A positive, can-do attitude with a deep desire to constantly be looking to improve, better and grow the team.

•            Expert communicator; able to translate client needs to the internal Agency team to ensure projects are properly planned and executed.

•            Proven ability to engage and interact effectively with Agency team members, company leadership at all levels, contractors and other subject matter experts.

•            Expert project management skills, with the ability to multi-task while still maintaining quality of work and meet deadlines.

•            Excellent verbal and writing skills with thorough attention to detail.

•            Ability to think creatively and approach a wide variety of projects from new angles.

•            Strong collaboration skills with the ability to manage up and down the organization.

•            Skilled at research and the use of content management systems to find information and options for sellers.

•            Ability to apply judgment and be decisive. Skilled at problem solving.

•            Must be able to handle deadline pressures and multiple assignments and clients.

•            Degree in design, business, or communications, or comparable work experience.

•            Familiar with or certification in LEAN Six Sigma

•            3 to 5+ years of management, supervisory or relevant professional experience.

•            Advanced knowledge Microsoft Office, InDesign and Adobe Creative Suite.

•            Experienced in the use of Smartsheet Project Management Tool and Salesforce CRM.

•            General knowledge of Qvidian or another content management system.

•            Portfolio of relevant marketing or sales materials is required at interview stage.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.