Title:  Regional Manager, Growth & Innovation

Job Description

ARAMARK REFRESHMENTS delivers inspired break experiences to business and industry clients at more than 80,000 locations in North America. Providing innovative solutions that create connections among employees and guests is our passion. From coffee, tea, cold brew, curated snacks, and fresh food options to customizable convenience through vending and micromarket solutions tailored to meet the unique needs of each client, we offer a full complement of breakroom essentials. Our team of experts reimagines unique spaces where everyone can recharge and enjoy a true sense of community.  Learn more about working here at http://www.aramarkcareers.com or connect with us on  Facebook, Instagram and Twitter.

The Regional Growth & Innovation Manager is a key player in supporting Aramark Refreshments business strategies. By developing field solutions, this role drives profitable growth across various service areas, including office coffee services, micro-markets, vending, breakroom, and retail experiences.  Reporting to the Vice President of Innovation and Customer Experience, the role directly engages with the West Region’s operations and sales teams to drive execution, sales growth, client satisfaction/retention, and customer engagement. This role manages five (5) field marketing specialists who drive the day-to-day marketing success of each market center in which they are based. This position is responsible for managing Aramark Refreshments’ marketing objectives and activities, including local store marketing initiatives, regional marketing programs, client activations, product and equipment marketing, and product management and analysis. This includes both new business and base business clients.  The role serves as a critical liaison between Aramark’s marketing team and field operations, ensuring that both the field team and client needs are met while adhering to Aramark standards. The impact of this role on client satisfaction is significant, making it a rewarding opportunity for a marketing professional. 

Job Responsibilities

Manage a team of field marketing specialists to execute any marketing programming in Office Coffee Services, Vending, and Micro-market accounts to ensure program merchandising is implemented at all client sites.
Manage national marketing initiatives while developing and executing local promotional calendars.
Develop and project manage repeatable field processes and key metrics that measure operating profit, product rotation and merchandising standards.
Partner with Regional Leadership to support specific client needs that drive measurable results across the full amenity and retail space.
Support large openings by ensuring all components are ready for implementation (signage, merchandising, welcome kits, etc), proper pricing is communicated for any retail items, and training team members on how to keep spaces fresh and stocked.
Lead pilot process from identifying opportunity’s locations, defining scope, implementation, and tracking
Support national account managers and business development managers with CBRs, events, and sales presentations, providing insights on new products, services, and programming.
Train field teams on new planograms/products and services to ensure proper setup (communication, product, merchandising)
Responsible for being the expert on 365 Retail kiosk capabilities, including but not limited to reporting, promotions, loyalty, implementation, and maintenance.  
Actively monitor the industry and seek insights into local pricing, products, and vendors, along with tactical outcomes and timelines for implementation.
Activate brand standards and fully execute at all identified service points, resulting in consistency throughout the region.
Present ideas, influence others without authority, and have strong communication skills; interact with vendors, clients, and Refreshments leadership on a regular cadence.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

• Requires a bachelor’s degree or equivalent experience 
• 3-5 years’ experience, preferably in hospitality, restaurant or food service operation
• Experience managing a small team a plus
• Up to 50% travel may be expected for client and team interactions. 
• Strong strategic, analytical, and decision-making skills, with proven program execution capabilities. 
• Ability to work effectively in a team-based environment within a heavily matrixed organization. 
• Excellent communication skills, including verbal, written, presentation, and influencing, with the ability to connect with diverse stakeholders. 
• Strong organizational and project management skills. 
• Proficient in Microsoft Office (Word, Excel, PowerPoint). 
• Creative and flexible in attitude and style, able to adapt to new situations in a dynamic environment. 
• A self-starter who is confident, self-motivated, and able to work effectively with minimal supervision. 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.