Title:  Patient Transport Manager - Penn Presby

Job Description

Aramark Healthcare+ is proud to begin a multi-year partnership with the University of Pennsylvania Health System (UPHS) in early 2026, supporting food services, environmental services, patient transport, and call center operations across its seven-hospital, 4,000-bed system. This collaboration—Aramark’s largest U.S. healthcare contract—will leverage advanced technologies including AI-driven meal planning, robotics, and mobile platforms to enhance patient and staff experiences. Join us as we help transform healthcare hospitality through innovation, service excellence, and meaningful impact.

Manages all phases of the Transportation and Customer Service Center Departments. Coordinates and integrates transportation services provided by the facility under the guidance of the Logistics General Manager.  

Job Responsibilities

•    Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers. Is responsive to customer needs.
•    Establishes quality patient transport, customer service center and transportation services necessary to meet customers’ needs, as appropriate.
•    Oversees efficient operation of CTD.
•    Manages CTD through supervisors and dispatchers.
•    Develops solid relationships with client personnel.
•    Supervises scheduling to provide adequate coverage desired by customers.
•    Oversees efficient operation of CTD.
•    Manages operations in a cost-efficient manner and reviews financial reports to find opportunities for further cost savings.
•    Develops short term and long-term goals and objectives for patient transportation department to maintain high quality care and programs consistent with Aramark goals and objectives.
•    Adheres to all established systems and training programs to provide a safe working environment.  Complies with OSHA regulations and other local, state and federal regulations
•    Maintains compliance with ARAMARK’s standards of operation, client and within ARAMARK’s Business Conduct Policy.  Maintains all records and reports necessary to regulations and codes.
•    Maintains compliance with all requirements of Federal, State and local regulations and guidelines including the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act of 1967, as amended, and the Americans with Disabilities Act, as amended.

Qualifications

Position requires Bachelor’s degree in business administration, logistics, computer science, transportation or in related field or equivalent experience preferred. 

At least three years of experience in transportation industry, including experience in different means of CTD functions.  Ability to manage and coordinate several different functions of CTD to achieve a cohesive and cost-efficient operation.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.