Title:  Intern

Job Description

Tech@Aramark delivers services that enable our businesses to effectively use technology to achieve exceed our business results. We believe it is our responsibility to make it easy for “technology to just work.”  We are driven to give the users of our services an excellent service experience, allowing their focus to remain on Aramark’s clients and consumers.  

The Digital Experience team is the leader of human centric interaction points in Tech@Aramark, uncovering impactful insights and transforming Aramark’s end users experience. Using leading-edge technology and analytics, Digital Experience synthesizes operational and consumer data to optimize strategies that enhance the end user’s experience and blaze a trail for innovation.  Through continuous expansion of analytical capabilities and a comprehensive method of understanding the industry at large, the Digital Experience team harnesses the power of data as the most strategic asset in maximizing value for consumers, operators, and businesses alike. 

We are looking for a passionate AI/ML Intern to join our tech@Aramark team. This flexible internship will start in May and end in August. As a member of the team, you will work closely with the Digital Experience team and other cross-functional teams to support the development and enhancement of Aramark’s tech initiatives. You will gain hands-on experience with generative AI technology and contribute to various projects that improve the user experience across multiple domains.

Job Responsibilities

Solution Development: Assist in the iterative design, development, and delivery of AI solutions. 

User Request Review: Help review team member requests and feedback to ensure AI models meet their needs and drive business value. 

Model Updates: Support the updating of AI models based on user interactions and feedback to improve accuracy and performance. 

Issue Escalation: Identify and escalate issues to the team and relevant stakeholders. 

Stakeholder Communication: Communicate with Aramark stakeholders to understand business objectives and contribute to crafting solutions. 

Backlog Management: Assist in creating and maintaining a backlog of feature requests and prioritizing them based on overall strategy. 

Iterative Development: Participate in the planning, execution, and review of each sprint or release cycle. 

Deployment & Support: Help support the deployment of product enhancements to segmented Aramark end-users while following our release schedule. 

Product Updates: Proactively share updates on the product roadmap, capabilities, and feature releases with technology and business leaders. 

Data-Driven Decisions: Drive the practice of collecting and analyzing data about usage, adoption, etc., to inform product direction. 

Collaboration: Work collaboratively with colleagues on cross-functional and co-located product and business teams. 

Documentation: Ensure product documentation is created and available for all stakeholders. 

Project Tracking: Track project status, manage, and escalate project issues and risks as appropriate. 

Qualifications

Currently pursuing a Bachelor’s degree in Computer Science, Data Science, or a related discipline. 

Basic understanding of AI/ML concepts and technologies. 

Strong problem-solving, analytical, and interpersonal skills. 

Excellent written and oral communication skills. 

Ability to work independently and as part of a team. 

Familiarity with Microsoft 365 tools, including SharePoint & Copilot. 

Experience with generative AI, large language models, conversational AI, automation, and workflow tools is a plus. 
 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.