Title:  Director of Strategic Partnerships - Higher Education

Job Description

Aramark Facilities Management is seeking a forward-thinking Director of Strategic Partnerships – Higher Education to lead the growth and expansion of our most important college and university relationships. This remote position oversees a portfolio of strategic Higher Education accounts, assessing current operations, identifying expansion opportunities, and developing actionable strategies to drive measurable growth.

The ideal candidate brings deep experience in Integrated Facilities Management (IFM) or complex service partnerships within higher education, with a proven ability to translate client goals into value-driven, sustainable solutions. You will collaborate cross-functionally with Operations, Finance, and Business Development leaders to design strategic initiatives that enhance campus performance, optimize resources, and elevate the student and faculty experience.

This position requires exceptional relationship-management skills across C-suite and campus leadership stakeholders, a data-driven and consultative mindset, and the ability to influence outcomes in a large, matrixed organization. Success in this role means strengthening institutional partnerships, deepening executive engagement, and positioning Aramark as the premier facilities management partner in higher education.

This is a remote role with up to 50% travel required.

COMPENSATION: The salary rate for this position is $140,000.00 to $160,000.00.  If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

• Client Growth Strategy: Design and implement strategies/action plans to drive client and and growth (by account). Analyze client data and market trends to identify opportunities for expansion and optimize client engagement.
• Client Optimization: Work closely with clients and internal account leadership to understand their needs and objectives and develop tailored solutions to enhance their experience and satisfaction. Utilize data insights to recommend improvements and drive value.
• Network Building /Web of Influence: Establish and nurture strategic relationships with key client and internal account stakeholders. Develop and maintain a strong network of influence to support business growth and enhance client relationships.
• Opportunity Identification: Continuously assess client needs and market dynamics to identify opportunities for upselling, cross-selling, and expanding business. Create and execute strategies to capitalize on these opportunities and drive revenue growth. Working closely with our Client Operation teams to proactively identify opportunities to enhance client account contracts, ensuring they align with financial objectives and deliver optimal value for both the client and the organization.
• Data-Driven Insights: Leverage data analytics to gain insights into client behavior, preferences, and performance. Develop and present reports to account leadership and dashboards to track key metrics and inform strategic decisions.
• Cross-Functional Collaboration: Collaborate with sales, marketing, and operations teams to align strategies and ensure effective execution of client engagement initiatives. Provide feedback and recommendations to enhance overall client strategy.
• Continuous Improvement: Foster a culture of continuous improvement by identifying best practices, implementing process enhancements, and leveraging client feedback to drive ongoing success.

Qualifications

• Bachelor’s degree in Business Administration, Sales, Marketing, Facilities or Construction Management, or a related field. Advanced degrees or relevant certifications are a plus.
• Proven experience in client success management, business development, facility operations/engineering, or a related role, with a strong track record of optimizing client relationships and driving growth.
• Strong analytical skills with the ability to interpret data and provide actionable insights for strategic decision-making.
• Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients and internal teams.
• Experience with data analysis tools and CRM systems (e.g., Salesforce, HubSpot).
• Demonstrated ability to develop and execute successful client engagement and growth strategies.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.