Title: Accounts Receivable Supervisor
Philadelphia, PA, US, 19103
Job Description
The Billing Supervisor oversees the billing department to ensure accurate and timely invoicing, compliance with company policies, and adherence to regulatory requirements. This role is responsible for managing billing staff, streamlining processes, and resolving complex billing issues to maintain strong financial controls and customer satisfaction.
Job Responsibilities
Key Responsibilities
· Supervise daily operations of the billing team, including workload distribution and performance monitoring.
· Ensure timely and accurate generation of invoices and statements for clients/customers.
· Review and approve billing adjustments, credits, and refunds in accordance with company policies.
· Monitor accounts receivable and collaborate with finance and collections teams to resolve discrepancies.
· Develop and implement process improvements to enhance efficiency and accuracy.
· Train, mentor, and evaluate billing staff; provide ongoing coaching and development.
· Maintain compliance with applicable laws, regulations, and internal controls.
· Prepare and analyze billing reports for management review.
· Serve as the primary point of escalation for complex billing inquiries and disputes.
· Support collections efforts to ensure timely payments.
Qualifications
Qualifications
· Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
· Experience:
o 3–5 years of B2B billing or accounts receivable experience.
o 1–2 years in a supervisory or leadership role.
· Skills:
o Strong knowledge of billing systems and financial processes.
o Excellent leadership, communication, and problem-solving skills.
o Proficiency in MS Office and ERP systems (e.g., SAP, Oracle, NetSuite, Coupa).
o High attention to detail and ability to meet deadlines.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Philadelphia