Title: Event Captain Banquet Server- PA Conv Ctr - PA Conv Ctr - Catering
Philadelphia, PA, PA, US, 19107-2208
Job Description
The Banquet Captain ensures successful catered events by leading staff, coordinating setup and service, and acting as the main point of contact for clients and guests. This role combines leadership, organization, and customer service to deliver seamless experiences for all events.
Job Responsibilities
• Lead banquet staff to execute events smoothly from setup to breakdown.
• Oversee room arrangements, décor, and food/beverage service.
• Communicate with clients to confirm event details and special requests.
• Ensure guest satisfaction by addressing concerns promptly and professionally.
• Maintain cleanliness, safety, and compliance with health standards.
• Train, assign, and supervise staff during events.
• Manage post event teardown, inventory, and reporting.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
• Previous experience as a server or in food service role (3-5 years)
• Demonstrates excellent customer service and leadership skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Working knowledge of food safety principles and procedures
• Must be able to obtain a food safety certification
• Must be available to work flexible hours including evenings and weekends
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
