Title: Food Service Manager
Pacific Grove, CA, US, 93950-3703
Job Description
The Food and Beverage Program Manager is a key leadership role responsible for all aspects of catering solutions, premium services, Phoebe’s Café operations, and special events at Asilomar Conference Grounds. This position oversees the full Food & Beverage (F&B) experience, ensuring exceptional service, operational efficiency, and alignment with Asilomar’s brand standards and financial goals.
The Manager leads the F&B team in executing events, café operations, and catering delivery requests. This role partners closely with the culinary team to coordinate menu development, event planning, production, service, and post-event evaluation—delivering a seamless, high-quality experience for all guests.
Success in this position requires exceptional multitasking capability, strong financial acumen, and focused, inspiring leadership. The Food and Beverage Program Manager is accountable for efficient workflows, elevated guest satisfaction, and strategic revenue and cost-management across all outlets.
About Asilomar Hotel & Conference Grounds
Asilomar is located on the Monterey Peninsula in charming Pacific Grove, California. Its restored dune ecosystem and historic Arts and Crafts architecture—designed by Julia Morgan—make Asilomar a designated National Historic Landmark. The 107 acres of beachfront property provide extraordinary natural beauty, marine wildlife viewing, golfing, and meeting and conference spaces, creating a restorative and inspiring place to work.
COMPENSATION: The salary range for this position is $77,000 - $103,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
Food & Beverage Leadership
• Oversee daily operations of all F&B outlets, including catering, premium services, Phoebe’s Café, and special events.
• Develop and execute catering solutions that meet customer needs and align with brand standards.
• Collaborate with the culinary team on menu planning, event preparation, production, and service execution.
• Ensure exceptional service delivery and maintain high guest satisfaction.
Event & Catering Management
• Execute high-quality planning and delivery of events of varying size and complexity.
• Coordinate delivery of prepared food and event setup per Banquet Event Orders (BEOs).
• Distribute completed BEOs to staff and verify quality assurance before each event.
• Support clients in designing creative and customized event solutions.
Team Leadership & Development
• Recruit, train, supervise, and coach F&B team members across all outlets.
• Ensure adherence to quality, safety, and service standards in catering and events.
• Create efficient workflows and manage scheduling based on business levels and labor goals.
Financial & Operational Accountability
• Manage food and labor targets, monitoring and controlling operational costs.
• Ensure accurate reporting of catering revenue, expenses, and receivables.
• Implement strategies that drive revenue, guest satisfaction, and operational efficiency.
Safety & Compliance
• Ensure compliance with food, occupational, and environmental safety policies.
• Maintain required certifications and support team compliance with Food Handlers, Alcohol Service, and other regulatory requirements.
Job duties may change or expand based on evolving business needs.
Qualifications
- Minimum of 2 years of experience in hospitality, catering, food & beverage, or related fields.
- Prior management or supervisory experience strongly preferred.
- Experience in events, premium services, and/or café operations desirable.
- Bachelor’s degree or equivalent experience required.
- Strong communication, leadership, and customer-service skills.
- Ability to work event-based hours, including evenings, weekends, and holidays.
- Ability to lift, carry, push, or pull up to 50 lbs and stand for extended periods.
- Completion of Food Handlers and Alcohol Service Certifications (or ability to obtain).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.