Title:  Food Service Manager

Job Description

The Food Service Manager is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu.

Assists the Director of Operations in the daily operation and management of retail brand units main food production area (FOH and BOH). Plans, directs and coordinates the dining service activities in order to deliver a quality finished food product to the guest. Level of impact is within own operation. 

• Primarily Monday-Friday
• Comprehensive Benefits Package 

Job Responsibilities

Key Responsibilities:
•    Primarily responsible for providing food services at an assigned location. This includes quality product within strict budget, presentation, timeliness.
•    Assists Operations in maintaining systems and procedures for the ordering, receiving, storing, preparing, labeling, prepping and serving of food & related products, as well as menu planning.
•    Ensures that requirements for appropriate sanitation and safety levels in respective areas are met consistently and QA Audits. Communicates with building maintenance.
•    Directly supervises entry level employees with responsibility for hiring, discipline, performance reviews, recognition, training and staff development on all shifts.
•    Assists in location forecast, reporting and accounting weekly.
•    Conducts inventory, performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards.
•    Coordinates activities with other internal departments (payroll, HR, Accounting, Marketing, IT). Participates in staff and management team meetings daily. Interfaces with several customers daily in a high volume, fast paced environment.

Core Job Duties/Responsibilities:
•    Leadership: Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees.  Ensure individual and team performance meets objectives and client expectations.  Plan and lead daily team briefings.  Ensure safety and sanitation standards in all operations.
•    Client Relationship: Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress.  Demonstrate excellent customer service using Aramark's standard service model.
•    Financial Performance: Ensure the completion and maintenance of P&L statements. Deliver client and company financial targets.  Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
•    Productivity: Create value through efficient operations, appropriate cost controls, and profit management. Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.  Ensure entire team is trained and able to execute.  Supervise team regarding production, quality and control.
•    Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour.
 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Requires at least 2 years’ experience and prior experience in a management role
•    Must be able to pass extensive background check for secure facility 

Education: 
•    Bachelor's degree or equivalent experience desired 

Must be willing to work a flexible schedule that includes evenings and weekends

Preferred Qualifications:
•    Previous management experience working in restaurant 
•    P&L accountability and/or contract-managed service experience
•    Current ServSafe and TIPS/TABS certification
 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.