Title: VIP Waitstaff
New York, NY, US, 10001
Job Description
Exceptional service creates unforgettable experiences. As a VIP Waitstaff team member, you will deliver personalized, high-touch service to members and guests within an exclusive VIP club, luxury bar, and upcoming upscale dining environment. This role is responsible for providing elevated food and beverage service while building meaningful guest relationships and ensuring every interaction reflects the highest standards of hospitality, professionalism, and discretion.
The ideal candidate is polished, service-driven, and passionate about creating memorable experiences for discerning guests. From expertly guiding menu selections to anticipating guest needs before they arise, VIP Waitstaff play an essential role in delivering a world-class dining experience.
Compensation Data
COMPENSATION: The hourly rate for this position is $26.00 to $26.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
- Provide personalized food and beverage service to VIP members and guests according to established luxury hospitality standards.
- Present menus, explain food and beverage offerings, answer questions, and make knowledgeable recommendations, including wine, cocktail, and menu pairings.
- Maintain extensive knowledge of menu items, daily features, beverage offerings, and special events.
- Anticipate guest needs and deliver exceptional service with attention to detail and professionalism.
- Build positive relationships with members and repeat guests by recognizing preferences and providing personalized experiences.
- Coordinate with culinary, bar, and support teams to ensure seamless service and accurate order fulfillment.
- Serve food and beverages according to service standards, ensuring proper presentation, timing, and guest satisfaction.
- Perform tableside dish finishing services, including expert meat carving and flambé presentations, to deliver an elevated dining experience.
- Support catering and banquet operations through professional tray-passing service, food and beverage distribution, and exceptional guest hospitality.
- Adhere to all alcohol service policies and responsible beverage service guidelines, including verifying guest identification when required.
- Maintain the cleanliness, organization, and appearance of dining, lounge, and service areas throughout each shift.
- Replenish food and beverage items as needed and assist with special events, private functions, and VIP experiences.
- Respond promptly and professionally to guest requests, concerns, and special accommodations.
- Break down, clean, and sanitize service stations, dining areas, and equipment following service periods.
- Follow all food safety, sanitation, health, and workplace safety procedures.
- Protect company assets and maintain confidentiality when serving high-profile members and guests.
- Maintain a polished professional appearance and positive demeanor at all times.
- Support special events, VIP functions, member experiences, and seasonal culinary programs as assigned.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice
Qualifications
- Minimum 1-2 years of experience in fine dining, luxury hospitality, private clubs, upscale restaurants, hotels, or premium guest service environments preferred.
- Strong commitment to delivering exceptional guest experiences with a hospitality-first mindset.
- Excellent communication, interpersonal, and relationship-building skills.
- Knowledge of food, wine, cocktails, and luxury dining service standards preferred.
- Ability to remain composed, attentive, and professional in a fast-paced, high-expectation environment.
- Working knowledge of food safety and sanitation procedures.
- Must be able to obtain required food safety and alcohol service certifications.
- Ability to work flexible schedules, including evenings, weekends, holidays, and special events.
- Ability to stand and walk for extended periods and occasionally lift, carry, push, or pull up to 25 pounds.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City