Job Description
The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. One Partner. Infinite Solutions.
We’re seeking an experienced HR Manager to serve as the dedicated HR Business Partner for our food service operation within a premier high-profile New York City financial institution. This role owns the full range of HR functions for the account — employee relations, labor relations, talent acquisition, performance management, training, and compliance — while advising account management and serving as a trusted partner to leaders and employees alike.
Compensation Data
COMPENSATION: The Salaried rate for this position is $90,000.00 to $110,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
- Lead HR operations across multiple client locations, aligning with organizational and client goals.
- Partner with management to strengthen employee engagement, retention, and culture.
- Advise people leaders on employee relations, performance management, and disciplinary processes; review and resolve escalated cases.
- Deliver training programs, including onboarding, leadership development, and compliance training.
- Support new account and contract transitions, including employee presentations and onboarding of the incoming workforce.
- Partner with management on employee relations matters that may lead to disciplinary action, ensuring fair, consistent, and well-documented outcomes.
- Conduct investigations and resolve complex employee relations issues with discretion.
- Administer collective bargaining agreements including contract interpretation and grievances
- Oversee talent acquisition, onboarding, performance management, and development initiatives for the account leaders
- Counsel managers on reasonable accommodations and lead the interactive process in line with ADA, state, and local law.
- Analyze HR case activity, exit data, and employee feedback to identify training needs and recommend programs.
- Keep leaders informed of policy changes and legal developments to ensure compliance with federal, state, and local employment law.
- Ensure management is maintaining accurate, confidential, audit-ready HR documentation and records
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 5–7+ years of progressive HR generalist experience, including experience within a unionized environment; multi-site experience preferred.
- Excellent communication and conflict-resolution skills; builds trust and credibility at all levels.
- Self-motivated and organized, with the ability to manage a diverse workload independently in a fast-paced environment.
- Demonstrates integrity, fairness, and accountability, with a genuine hospitality mindset.
Preferred
- Experience in a multi-site or global organization.
- Background in food service, hospitality, or another client-facing service environment.
- Bilingual fluency is a plus
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.