Title:  Marketing and Experience Manager

Job Description

The Marketing and Experience Manager is responsible for creating and executing marketing campaigns to promote awareness, increase customer satisfaction, and drive profitable growth in all amenities spaces. Overall responsibilities include developing content to drive customer awareness and engagement working with the operations and culinary teams. Developing a strong communication plan using a multi-channel approach: web site, social channels, email campaigns, menuboards, internal client communication channels, etc. The role is responsible for executing and measuring the success of the marketing programs based on established KPIs.

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience—not a requirement—and deliver out-of-this world, truly sensory experiences, feeding company culture. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product. Learn more by visiting lifeworksrestaurantgroup.com

The salary range for this position is $90,000.00 to $100,000.00. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.​ Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ​

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. 

Job Responsibilities

Knowledge, Skills, and Abilities

Marketing Strategy, Marketing Growth Planning, Digital Marketing Experience, Data Analytics, Content Development and Activation, Strong Communication and Problem-solving Skills.

Key Responsibilities

• Responsible for driving profitable growth through a comprehensive marketing strategy and plan including activation and communication plan.
• Creates overall client and customer communication plans including presentations, digital images, such as videos, photos, and infographics, for marketing purposes. They may also research and compile information for advertisements, newsletters, and other marketing materials.
• Develops marketing implementation plans and works with Operations and Culinary Team to activate and measure success.

Program and Data Analytics

• Works with the Operations, Culinary and Corporate Marketing Teams to develop Marketing Growth and Customer Engagement Plans and gathers metrics and ensure the right solutions and systems are in place.
• Works collaboratively with Marketing and Brand Leaders to ensure development of the right programs and content.

Qualifications

• Bachelor’s Degree preferably in marketing, digital comm, or other related field from an accredited university.  
• A minimum of 3 years of marketing experience plus program development and execution.  
• Expertise in digital platforms and customer journey plans
• Demonstrated success planning, implementing, and optimizing digital marketing campaigns.
• Strong storytelling skills, conveying the vision and impact of marketing and menu promotions and programs.

Requirements

This role is required to be in-office 5 days per week, and will involve 10% travel as business needs arise. 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.