Title: Assistant General Manager - Conference Center
New York, NY, US, 10013
Job Description
The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. One Partner. Infinite Solutions.
Our team is fueled by a deep commitment to crafting seriously delicious food and delivering exceptional hospitality. At the core of everything we do is passion and integrity. We’re a group of kind, genuine individuals who are also intelligent, creative, and driven. While we constantly strive for excellence, we never forget the importance of enjoying the journey.
We’re looking for great people—those who are naturally hospitable, eager to learn, committed to quality, and who share our love for food and the joy it brings to others.
As the Assistant General Manager – Conference Services, you will play a key leadership role in the planning and execution of food and beverage operations for a high-profile conference and event venue. You’ll support the General Manager in overseeing day-to-day operations, managing client relationships, and ensuring every event is executed with precision, professionalism, and warmth. This is a hands-on role for a service-driven leader who thrives in fast-paced, high-touch
Compensation Data
COMPENSATION: The salary range for this position is $91,000-$110,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
- Support the General Manager in overseeing all aspects of conference food service operations, including catering, banquets, and VIP dining.
- Lead and mentor front-of-house and event service teams to deliver exceptional guest experiences.
- Serve as a point of contact for high-profile clients, ensuring their needs are anticipated and exceeded.
- Assist in planning and executing events, from daily meetings to large-scale conferences and executive functions.
- Monitor service quality, guest satisfaction, and operational efficiency.
- Collaborate with culinary, logistics, and facilities teams to ensure seamless coordination.
- Help manage labor, inventory, and cost controls to meet financial goals.
- Uphold health, safety, and sanitation standards across all service areas.
- Foster a positive, inclusive, and high-performing team culture.
Qualifications
- 5+ years of experience in hospitality or food service management, preferably in a conference center, hotel, or corporate dining environment.
- Experience working with high-profile or VIP clients is strongly preferred.
- Strong leadership, communication, and organizational skills.
- Proven ability to manage multiple events and priorities simultaneously.
- Deep understanding of food and beverage service standards and event logistics.
- Proficiency in event management and POS systems.
- ServSafe or equivalent certification preferred.
Bachelor’s degree in Hospitality Management or related field is a plus.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City