Title:  IT Administrative Support- Red Rocks - Red Rocks - Concessions

Job Description

Red Rocks Amphitheatre is a rock structure near Morrison, Colorado, where concerts are given in the open-air Amphitheatre. Red Rocks Amphitheater is a naturally formed, one of the world’s most iconic music venues and top rated, we elevate our standards of service and hospitality to match the legendary status of Red Rocks Amphitheatre located in Morrison, Co. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do. 

The IT Administrative Support Worker will report to the IT Manager and is responsible for assisting management with IT administrative tasks including, but not limited to, data entry, technical support, software configurations, and hardware installations. The IT Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. The ideal candidate manages and works well with stressful situations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. 

This position is considered an Hourly/ Seasonal/ Part-Time Employee 

COMPENSATION: The Hourly rate for this position is $20.00 to $22.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Responsible for deployment and tear down of POS terminals 
• Provides support to all point-of-sale system problems and escalate when necessary. 
• Provides internal support of the Company’s PCs, printers, and related equipment. 
• Assists in maintenance and upgrade of PC and POS equipment. 
• Initiates and implement improvements to areas of responsibility. 
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events. 
• Replacement of defective hardware before, during and after events 
• Diagnoses of software, firmware & hardware errors, and breakage 
• Maintain a thorough knowledge of the organization and adheres to all standards and practices. 
• Occasionally assisting at other venues in the district on non-event days and during the off season 
• Perform other related duties, tasks and responsibilities as required. 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice. 

Qualifications

• Ability to work all Concerts for 2025 Season 
• Experience with Skytab Venue or Toast highly preferred  
• Highschool Diploma or GED 
• Experience troubleshooting hardware/software issues 
• Basic understanding of networking (Static vs. DHCP, Star Topology, TCP/IP) 
• Ability to walk, stand, and crawl frequently 
• Strong ability to explain and translate technical subjects with non-technical users 

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.