Job Description

Aramark Nexus is seeking an organized, detail-oriented Housekeeping Coordinator to support daily housekeeping operations at Caprock, a large-scale workforce housing and hospitality community located near Mobeetie, Texas, approximately 30 minutes east of Pampa.

The Housekeeping Coordinator plays an important role in keeping our housekeeping department running smoothly by managing employee schedules, tracking room readiness, coordinating communication, maintaining operational records, and supporting housekeeping leadership. This position works closely with housekeeping supervisors, managers, and frontline employees to ensure guest rooms, residential accommodations, public spaces, and operational facilities consistently meet our cleanliness, safety, and service standards.

The ideal candidate has experience in housekeeping administration, hotel operations, hospitality coordination, or workforce scheduling, with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.

This is an on-site position offering the opportunity to work in a growing hospitality operation with free private housing and meals provided for eligible employees.

Compensation

• Pay: $24/hr

• Location: Caprock Workforce Community, near Mobeetie and Pampa, Texas

• Schedule: Full-time, with flexibility to support operational needs

• Housing: Free private, single-occupancy accommodations provided for eligible employees

• Meals: Three complimentary meals per day

Job Responsibilities

• Coordinate and maintain daily housekeeping schedules, staffing assignments, and employee rosters to ensure appropriate coverage across the property.

• Monitor guest room status, cleaning progress, and room readiness using housekeeping and property management systems, including Optii and Opera.

• Track employee attendance, call-outs, overtime, labor hours, and staffing changes while maintaining accurate department records.

• Prepare daily housekeeping reports, productivity summaries, staffing updates, and operational dashboards for department leadership.

• Support employee onboarding, orientation, training coordination, and maintenance of required employee documentation.

• Coordinate housekeeping supply requests, linen inventories, equipment tracking, and inventory records to support uninterrupted operations.

• Assist housekeeping supervisors with room inspections, maintenance work orders, service requests, and follow-up activities.

• Maintain organized records of standard operating procedures (SOPs), safety documentation, inspections, audits, and compliance requirements.

• Communicate daily priorities, schedule adjustments, operational updates, and service expectations to housekeeping employees and supervisors.

• Work closely with Guest Services, Facilities, and other operational departments to resolve room status discrepancies and coordinate guest-ready accommodations.

• Identify scheduling gaps, reporting discrepancies, and operational issues, escalating concerns to housekeeping leadership as needed.

• Provide administrative and operational support to the Director of Housekeeping, Housekeeping Manager, Assistant Manager, and Supervisors to maintain efficient department operations.

Qualifications

• Previous experience in housekeeping coordination, hospitality administration, hotel operations, workforce scheduling, or a related administrative position preferred.

• Experience supporting a hotel, resort, residential community, workforce housing operation, or other high-volume service environment preferred.

• Strong organizational skills with the ability to manage schedules, reports, documentation, and competing priorities.

• Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.

• Experience with Opera PMS, Optii housekeeping software, or similar property management and housekeeping systems preferred.

• Ability to maintain accurate records, track operational metrics, and prepare clear reports for management.

• Strong written and verbal communication skills with the ability to coordinate effectively across multiple departments.

• Understanding of housekeeping operations, room inspections, cleanliness standards, and basic inventory management.

• Ability to handle confidential employee information professionally and maintain accurate administrative records.

• Comfortable working in a fast-paced, 24/7 hospitality environment where operational priorities may change.

• Strong problem-solving skills, attention to detail, and a proactive approach to supporting frontline teams.

• Must be able to work on-site at Caprock near Mobeetie, Texas, with flexibility to support housekeeping operational needs.

About Caprock Workforce Community

Caprock is a large-scale workforce housing and hospitality community designed to provide a comfortable, safe, and welcoming environment for individuals working on major projects in the Texas Panhandle.

www.caprockonlocation.com

Located near Mobeetie, approximately 30 minutes east of Pampa, Caprock brings together residential accommodations, dining, housekeeping, transportation, recreation, and guest services in one professionally managed community.

Eligible Caprock employees receive free room and board, providing an opportunity to significantly reduce everyday living expenses while building a career with Aramark Nexus.

Employee accommodations include:

• Free private, single-occupancy housing with a lockable door.

• Private bathroom and shower.

• Furnished living space, including a bed, television, and dedicated work area.

• Three complimentary meals per day.

• Access to on-site amenities and recreational opportunities as available.

• A professionally managed community with an emphasis on employee safety and security.

Housing is provided while actively employed and working at Caprock, allowing employees flexibility to return home during scheduled time off. Pets and overnight visitors are not permitted in employee accommodations.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.