Title:  District Manager

Job Description

The District Manager, Refreshments is responsible for providing the overall vision, planning, direction, and control for assigned Market Centers, branches, and client locations within a defined geographic district, typically generating $20–$40M+ in annual revenue. This critical leadership role is accountable for the execution of the Refreshments operating model, with a strong emphasis on profitable growth, operational excellence, cost control, and productivity, while developing high-performing teams and consistently delivering financial commitments.

Whether overseeing multiple Market Centers, complex client portfolios, or a mix of traditional vending, micro-market, and office coffee service operations, the District Manager’s key success measures include Revenue Growth, EBIT, Margin Performance, Consumer Experience, Client Retention and Expansion, Route & Asset Optimization, and Employee Engagement.

In this role, frequent travel to Market Centers and client sites across the district, region, and country is expected to ensure strong operational execution, client satisfaction, and leadership presence in the field.

This role is an in-person role, and remote or hybrid work arrangements are not available. 

Compensation Data

COMPENSATION: The salary range for this position is $120,000 to $130,000. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. 
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. 

Compensation & Incentive Opportunity
This role is eligible for a competitive base salary plus a performance-based incentive program designed to reward both individual and team success.

In addition to base pay, this position offers:

• Quarterly commission opportunities tied to new business growth and overall sales performance
• Annual performance bonus potential aligned to business results, leadership effectiveness, and people outcomes 
• Accelerators and upside earnings for exceeding performance expectations
• Ramp and guarantee provisions to support onboarding and early success in the role

Total incentive earnings vary based on performance and may significantly exceed the target for high performers. Incentive plans are reviewed annually and subject to change based on business needs. 

Job Responsibilities

The successful candidate demonstrates capability across the following dimensions:

• Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding of what needs to be achieved and how. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure compliance with safety and sanitation standards across all operations.
• Client Relationship - Establish and maintain effective rapport with clients and customers to build a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure the team completes customer satisfaction surveys in all locations.
• Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of the district's P&L statements. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.
• Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end-to-end supply chain and procurement process and systems; ensure only authorized suppliers are used.
• Compliance - Ensure managers maintain a safe and healthy environment for clients, customers, and employees. Follow all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries. (route-related, coffee, vending, or micromarket experience is strongly preferred, but not required)
• Demonstrated leadership skills with a broad knowledge of management practices, business judgement, and client/consumer interaction.
• Confirmed ability to hire, assess, develop, and grow hard-working talent.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Established communication and teamwork skills to work with all levels of the organization, from the front-line associate to leadership.
• Proven success in a repeatable business model, including leading through change and turnaround initiatives.
• A bachelor’s degree is generally required to be successful; an advanced degree in business or a related field is preferred.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.