Job Description

The Los Angeles Refreshments District Manager provides overall leadership, strategic direction, and operational oversight for a large-scale OCS and micro market operation generating approximately $35M–$50M in annual revenue. Based in Santa Fe Springs, CA, this role oversees a complex, high-volume operation serving a diverse portfolio of commercial clients throughout the greater Los Angeles and Southern California markets. 

This role drives profitable growth, operational excellence, cost control, and productivity while maintaining exceptional service standards and developing high-performing teams. The District Manager leads route operations, equipment service, warehouse and distribution functions, and client relationships, while ensuring effective labor management and operational execution in a unionized environment.

The District Manager is measured on key business outcomes, including Revenue Growth, EBIT, Margin Performance, Client Retention and Expansion, Customer Experience, Route Productivity, Asset Optimization, Labor Efficiency, and Employee Engagement. Success requires a strong balance of financial discipline, operational execution, client partnership, and employee relations.

This highly visible, field-based leadership role requires a consistent presence across operational facilities, delivery routes, and client locations, with occasional regional and national travel. This is an in-person position based in Santa Fe Springs, CA; remote or hybrid arrangements are not available.

Compensation Data

COMPENSATION: The Salaried rate for this position is $145,000.00 to $175,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Leadership, Talent & Client Growth

• Establish full ownership and accountability for the operational and financial performance of multiple locations. Model leadership behaviors that reinforce a culture of safety, service excellence, and accountability.

• Lead, coach, and develop a team of managers by setting clear expectations, providing ongoing feedback, and driving performance outcomes. Identify, attract, and develop top talent to build strong leadership pipelines.

• Drive employee engagement through recognition, development planning, and consistent leadership presence. Lead structured management routines, including team meetings and performance reviews, to ensure alignment and execution.

• Build and maintain strong client partnerships by understanding business needs, delivering operational excellence, and proactively communicating performance.

• Ensure adherence to contractual obligations while identifying opportunities for growth, expansion, and improved service delivery. Partner cross-functionally to support new business development, client retention, and account expansion.

• Drive customer satisfaction by ensuring consistent execution of service standards and completion of client feedback mechanisms across all locations.

Financial & Operational Performance

• Own district-level financial performance, including revenue growth, profitability, and budget management.

• Ensure accurate and timely management of P&L statements and financial reporting. Leverage data, performance metrics, and operational insights to identify trends and drive informed decision-making.

• Educate and develop teams on key financial levers, including pricing, cost controls, labor management, and inventory optimization, to improve margins and overall business performance.

• Drive operational efficiency by ensuring consistent execution of company standards, processes, and initiatives.

• Lead labor and cost management efforts to optimize productivity while maintaining service quality. Ensure adherence to supply chain and procurement standards, including the use of approved vendors.

• Continuously identify opportunities to streamline operations, improve route efficiency, and enhance overall service delivery.

• Ensure all operations maintain a safe, compliant, and healthy environment for employees, clients, and customers.

• Enforce adherence to company policies, regulatory requirements, and industry standards, including safety, health, and wage-and-hour regulations.

• Promote a culture of accountability and integrity, ensuring risks are proactively identified and addressed.

Developing new skills and doing what it takes to get the job done positively impacts our employees and customers. To meet our commitments, job duties may change, or new ones may be assigned without formal notice.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery, food and beverage, or route-based operation industries.
• Demonstrated leadership skills with a broad knowledge of management practices, business judgment, and client/consumer interaction.
• Confirmed ability to hire, assess, develop, and grow hard-working talent.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Established communication and teamwork skills to work with all levels of the organization, from the front-line associate through leadership.
• Proven success in a repeatable business model, including leading through change and turnaround initiatives.
• A bachelor’s degree is required to be successful; an advanced degree in business or a related field is preferred.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.