Title:  Catering Services Supervisor - The Morton Arboretum

Job Description

At Aramark, we’re looking for a motivated, reliable, hands-on Catering Event Supervisor to help lead our catering and event operations team. This role is perfect for someone who thrives in a fast-paced environment, enjoys leading a team, and takes pride in delivering smooth, well-executed events and excellent guest experiences. You’ll be responsible for supervising, training, and managing food and beverage service during events while ensuring the team runs efficiently and guests are happy.

Uniform: Employees are expected to wear non-slip shoes, dress shirt/blouse, blazer, dress pants, and name tag. Maintaining a neat, professional appearance is required at all times 

Compensation Data

COMPENSATION: The Hourly rate for this position is $25.00 to $25.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

● Lead and supervise servers, runners, drivers, bartenders, and event staff
● Review Banquet Event Orders (BEOs) and ensure events are set up and executed as planned
● Attend weekly BEO meetings and coordinate closely with sales, culinary, and catering teams
● Manage event timelines, service flow, and staffing needs
● Serve as the main on-site point of contact for staff, clients, and culinary teams
● Lead pre-shift meetings to review assignments, timelines, and special requests
● Support event setup, service, and breakdown as needed
● Ensure food quality, presentation, and service standards are met
● Train, coach, and support staff while promoting teamwork and efficiency
● Monitor staff performance, attendance, and appearance; provide coaching as needed
● Handle guest questions and concerns professionally
● Oversee cash handling, POS procedures, and responsible alcohol service
● Maintain cleanliness, safety, and health standards throughout events
● Complete post-event duties including breakdown, inventory, and reporting
● Proactively plan and prepare for upcoming events
● Maintain accurate inventory weekly and protect company assets
● Communicate effectively with managers, culinary teams, and internal clients
● Follow dress code, grooming, and appearance standards

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice

Qualifications

● Previous banquet, catering, or event leadership experience preferred
● Strong communication, leadership, organizational, and multitasking skills
● Ability to lead a team and stay calm under pressure
● Able to work independently and collaboratively with limited supervision
● Comfortable making decisions in fast-paced environments
● Comfortable working indoors and outdoors for long periods
● Able to stand for extended periods and lift 25–40 lbs
● Available to work long, irregular hours including early mornings, nights, weekends, and holidays
● Reliable transportation and punctuality required
● Knowledge of food safety and alcohol service and ability to complete certificate training
● Minimum Education/Certification: High School Diploma or GED

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.