Job Description
Title:  Vice President of Hospitality
Requisition #:  689894
Location:  Las Vegas, NV, US
Career Area:  General Management
Information at a Glance

Relocation Assistance Available!

Help open the most anticipated ballpark in baseball. A brand-new ballpark. The Las Vegas Strip. A guest experience built from a blank page. The A's are bringing Major League Baseball to one of the world's great entertainment destinations with a new ballpark of about 33,000 seats scheduled to open for the 2028 season, and Aramark Sports + Entertainment is leading its hospitality. We are hiring a Vice President of Hospitality to build it all, from the strategy and the premium experience to the food and beverage program, the retail, and the team. And your first day isn't Opening Day. It's Day One minus 365: a full year to design the experience, shape the programs, and build the team before the first pitch.

The Opportunity

As the Vice President of Hospitality, you will set the stage for the ballpark's overall hospitality strategy and lead our relationship with the club. You will oversee both food and beverage and retail, leading two General Managers, one for each business, and build the opening leadership team around them. You will shape a premium-first guest experience and grow a year-round business of special events and catering that extends well beyond the baseball season. This is an on-site position that reports to Aramark Senior Leadership and serves as Aramark's senior partner to the club.

Who You Are

You are a visionary hospitality leader who combines operational excellence with strategic business acumen and a flair for creating memorable guest experiences. You have led large-scale, complex revenue operations, you make data-driven decisions, and you are as comfortable shaping a premium concept as you are sitting down with a club's executive team. You are energized by the chance to open something new, to build a team from the ground up, and to set a new standard for ballpark hospitality.

Why You'll Love This Role

  • Build it before Day One. Spend a full year before Opening Day designing the guest experience, shaping the programs, and building the team.
  • Create alongside a hospitality icon. Work shoulder to shoulder with famed restaurateur Will Guidara, author of Unreasonable Hospitality, as we build the programs that will define the guest experience.
  • Open a ballpark from the ground up. Shape the hospitality vision, concepts, and opening team for a brand-new MLB ballpark.
  • Two businesses, one vision. Lead food and beverage and retail together, with a General Manager for each, as a single, connected guest experience.
  • A premium-first guest experience. Create all-inclusive and bespoke premium experiences across suites, clubs, and premium seating.
  • A year-round ballpark. Build special events, catering, and off-season programming that make the ballpark a destination every month of the year.
  • Las Vegas. Live and work in a world-class hospitality and entertainment city, with no state income tax in Nevada.
  • Relocation assistance available. We will help you make the move to Las Vegas.
  • Aramark scale and growth. Draw on the resources of a global leader in hospitality, with a clear path for growth across our sports and entertainment portfolio.

Compensation and Benefits

COMPENSATION: This position is salaried, plus bonus eligible, contingent on achieving strategic, financial, and performance goals.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here: Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to, all applicable Fair Chance Ordinances and Acts.

Job Responsibilities

  • Full P&L and Strategic Responsibility for food and beverage and retail operations, including revenue optimization, cost management, and financial forecasting across all venues and concepts.
  • Lead Two General Managers, one for food and beverage and one for retail, setting direction and holding them accountable for execution.
  • Develop and Execute the Hospitality Vision aligned with the club's goals, guest experience objectives, and Aramark's strategic initiatives, with a premium-first lens.
  • Lead the Strategic Client Relationship as senior partner to the club and its leadership for planning, business reviews, and account growth.
  • Create an Exceptional Premium Experience, including all-inclusive and bespoke offerings across suites, clubs, and premium seating.
  • Build the Opening Team: recruit, develop, and retain top culinary, premium, retail, and operations leaders across both businesses.
  • Lead Pre-Opening Planning a year or more ahead of Opening Day, from concept and menu development to hiring, training, and testing.
  • Grow Year-Round Revenue through special events, catering, and off-season programming that extend well beyond the baseball season.
  • Establish Business Development Strategy in partnership with Aramark senior leadership to drive market growth and competitive positioning.
  • Drive a Culture of Excellence emphasizing guest experience, innovation, food safety, and accountability across all staff levels.
  • Champion Strategic Initiatives including technology integration, sustainability, food safety compliance, and operational best practices.
  • Engage with Club Leadership, Partners, and Team Members to identify opportunities, solve complex problems, and strengthen relationships.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

  • Senior leadership experience, typically 12+ years, in hospitality, food service, or venue management, including leading large, multi-unit operations.
  • Sports, entertainment, or large-venue experience, such as a stadium, arena, or resort. Baseball experience is a plus.
  • Food and beverage leadership at scale, with retail experience or a strong appetite to lead both businesses.
  • Premium hospitality expertise, including suites, clubs, and bespoke or all-inclusive offerings, along with catering and special events.
  • Strong financial acumen and P&L ownership, with the strategic vision and client-facing skills to partner with club leadership at the executive level.
  • A proven ability to build, lead, and mentor teams, including General Managers and senior leaders. Pre-opening or new-build experience is preferred.
  • Bachelor's degree in Business, Hospitality Management, or a related field (or equivalent senior-level experience).
  • Flexibility to work varying hours, including events, evenings, weekends, and holidays.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.