Title:  Aerial Guide Trainee- Adventures on the Gorge

Requisition #:  630733
Location: 

Lansing, WV, US, 25862

Career Area:  Retail + Customer Service
Description: 

Job Description

The Aerial Guide Trainee position offers an exciting opportunity to learn the skills required to become a professional zipline guide at Adventures on the Gorge. Trainees will undergo a comprehensive training program designed to prepare them for guiding guests safely and confidently through our aerial adventure courses. Upon a trainees successful completion of training, trainees are then cleared to guide guests commercially. 

Job Responsibilities

  • Participate in all training sessions, including safety procedures, equipment handling, and guest interaction. 
  • Learn and demonstrate proficiency in zipline operations, including harnessing, braking systems, and rescue techniques. 
  • Understand and adhere to Adventures on the Gorge safety standards and operational protocols. 
  • Assist experienced guides with course setup, guest orientation, and equipment checks. 
  • Provide exceptional customer service and ensure a fun, safe experience for all participants. 
  • Maintain professionalism and a positive attitude throughout training and guiding activities. 
  • Maintain a working knowledge of all products and services offered by AOTG. 
  • Adheres to safety policies and procedures to ensure safety of guests. 
  • Must be a knowledgeable guide for clients and provide support and reassurance. 
  • Ensures security of company assets and a safe work environment through daily maintenance and housekeeping. 
  • Works in conditions that involve exposure to unusual elements and extreme temperatures. 
  • Maintains excellent customer service and a positive demeanor towards guests, customers, clients, co-workers, etc. 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • Must be at least 18 years old. 
  • Comfortable working at heights and in outdoor environments. 
  • Basic First Aid and CPR 
  • Strong communication and interpersonal skills. 
  • Ability to work in physically demanding conditions and varying weather. 
  • Willingness to learn, take direction, and work as part of a team. 
  • Previous experience in outdoor recreation or adventure activities is a plus but not required. 
  • Team member weight must not exceed 260 pounds for purposes of being permitted on the zipline courses. 

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.


Nearest Major Market: Charleston