Title:  Food Service Hospitality Manager

Requisition #:  663730
Location: 

Jessup, MD, US, 20794

Career Area:  Food Service
Description: 

Job Description

We are looking for an experienced and driven Food Service Hospitality Manager to lead our food service, retail, and hospitality operations across both traditional and non-production environments. In this role, you will deliver high-quality customer experiences while achieving financial, operational, and compliance goals. You will oversee staff, service delivery, merchandising, and stakeholder relationships to ensure efficient, profitable, and compliant operations.

Compensation Data

COMPENSATION: The Salaried rate for this position is $75,000.00 to $85,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

 

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

 

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

Key Responsibilities

  • Recruit, hire, train, and develop hospitality and retail staff while providing coaching and performance management.
  • Oversee daily operations including food delivery, retail merchandising, micro markets, and local partnerships.
  • Ensure food quality, service standards, sanitation, and safety compliance including HACCP, OSHA, and all required logs and health regulations.
  • Manage scheduling, labor, payroll support, and employee engagement activities.
  • Develop and execute food and beverage strategies including menu cycles and promotional initiatives.
  • Monitor inventory, ordering, merchandising, and waste reduction to meet budget and demand requirements.
  • Track financial performance including P&L, budgets, cost controls, and profitability improvements.
  • Coordinate delivery, setup, and service to ensure efficient, safe, and high-quality execution.
  • Build strong customer and client relationships, resolving concerns and driving satisfaction.
  • Maintain clean, organized, and inspection-ready facilities and retail spaces.
  • Implement policies, procedures, and operational routines aligned with company and regulatory standards.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.  

Qualifications

Qualifications

  • ServSafe Manager Certification is required for this role.
  • 3–5+ years of leadership experience in food service, hospitality, or retail operations with P&L responsibility.
  • Strong leadership, communication, and organizational skills.
  • Experience with inventory management, merchandising, scheduling, and financial oversight.
  • Knowledge of food safety, sanitation standards, and regulatory compliance.
  • Ability to work in fast-paced, dynamic environments with flexible schedules.
  • Proven ability to develop teams and drive operational improvements.
  • Bachelor's degree preferred or equivalent experience.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.


Nearest Major Market: Baltimore
Nearest Secondary Market: Washington DC