Title:  Operational Excellence Specialist

Job Description

Are you ready to revolutionize the world of made-to-order (MTO) hot food and barista offerings? Reporting to the National Account Director, this pivotal role will spearhead the mobilization, expansion, and continuous improvement of our MTO hot food and barista services for a major contracted-services account.

We’re not looking for someone to follow an existing playbook. We need a visionary leader and exceptional communicator who thrives on innovation and is eager to rewrite the greatest playbook ever!

Job Responsibilities

Strategic Leadership: Drive the MTO hot food offerings across a rapidly growing portfolio of retail convenience stores.
Tactical Activations: Lead the implementation of food and beverage programs and processes.
Operational Oversight: Ensure ongoing excellence in foodservice across our expanding network of convenience retail stores.
Partnership Management: Guide and manage internal and external partners to support and enhance operational performance continuously.
 

Qualifications

Extensive Experience: 5-10 years in mobilizing, operating, and managing foodservice and coffee operations, including MTO, grab & go, and barista offerings.
Process Expertise: Deep understanding of foodservice processes, systems, and Key Performance Indicators (KPIs).
Analytical Skills: Ability to assess and diagnose processes and practices across a large portfolio.
Performance Improvement: Proven track record of driving operational performance improvements.
Financial Acumen: Strong grasp of financial levers that drive P&L improvements.
Communication Skills: Excellent ability to engage effectively at senior levels within both Aramark and the client organization.

Industry Background: Experience in Quick Serve Restaurants (QSR), back-of-house culinary operations, and foodservice management.
Flexibility: Home-based office in Houston, TX, with frequent visits to area stores and client offices, and up to 25% external travel.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.