Title:  Human Resources Manager - Glacier Bay Lodge

Job Description

We are seeking an experienced and adaptable Seasonal Human Resources Manager to support our team at Glacier Bay Lodge in Glacier Bay National Park & Preserve. This unique role is based in a remote, breathtakingly beautiful location and serves as the central HR resource for a close-knit seasonal staff of approximately 60 employees. The ideal candidate is resourceful, approachable, and capable of managing all aspects of HR in a remote setting, from recruitment to employee relations.

About Glacier Bay Lodge & Glacier Bay National Park & Preserve:​

Ever wish you had more daylight hours? With 18 hours of daylight during the summer, recreation and sightseeing opportunities are never-ending! Glacier Bay Lodge is a small 50-room lodge nestled in between coastal mountains, incredible fjords, and Alaska's Inside Passage and is a remote wilderness experience you don’t want to miss. The only way to travel to us is by air or sea from Juneau to the friendly little town of Gustavus, your Gateway to Glacier Bay National Park & Preserve.

Celebrate the Centennial/100-year anniversary of this beautiful park while enjoying everything this remote park has to offer!  With brand new housing and upgraded internet connectivity now available, become a part of our small family of around 50 employees for the summer of a lifetime!

This is a seasonal role with ideal dates of April 24 - September 10, 2025.
We offer competitive wages, paid sick leave, on-site (NEW!!) housing and meal plan ($7.50/day all inclusive!) & local discounts!

Employees are responsible for knowing the environmental aspects and associated impacts of their job position.  Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training.

Job Responsibilities

This position offers the opportunity to make a significant impact by fostering a positive, supportive, and compliant work environment in a truly unforgettable setting.
 

Key Responsibilities:
1. Recruitment and Onboarding
Facilitate the onboarding process, ensuring new hires are set up for success, including orientation and training.
Coordinate employee arrivals, including housing assignments and transportation logistics.
Manage the full-cycle recruitment process of additional hiring needs as required, including posting job openings, screening candidates, conducting interviews, and extending offers.
2. Employee Relations
Serve as the primary point of contact for employee concerns, questions, and feedback.
Mediate conflicts and provide guidance to managers and staff to resolve issues professionally and fairly.
Foster a positive workplace culture through team-building activities and regular communication.
Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
Provide consultation to managers on policies and compliance regarding employment-related matters.
Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
Conduct interviews and prepare relevant documentation using investigation guidelines.
Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion.
3. Compliance and Documentation
Provide consultation to managers on policies and compliance regarding employment-related matters.
Ensure all HR practices comply with federal, state, and local employment laws and regulations.
Maintain accurate and organized personnel records, including contracts, timekeeping, and payroll information.
Oversee employee policies and procedures, updating as necessary to reflect current standards.
4. Payroll and Benefits Administration
Manage payroll processing, ensuring accuracy and timeliness for all employees.
Provide support for employee benefits, including seasonal housing arrangements and perks like park activity discounts.
Address employee questions about pay, benefits, and housing.
5. Seasonal Housing Oversight
Oversee the maintenance, assignment, and standards of employee housing to ensure a safe and comfortable living environment.
Act as a liaison between staff and housing maintenance teams to address concerns promptly.
6. HR Leadership in a Remote Setting
Adapt HR processes to the unique challenges of a remote location, including limited resources and diverse seasonal staff.
Build strong relationships with employees and managers to create a supportive and collaborative atmosphere.
Assist with planning for the end of the season, including employee departures and evaluations.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• 2 + years of experience in employee relations or related experience
• Bachelor’s degree in HR or a equivalent experience required
• Strong written and verbal communication skills; able to communicate with tact and diplomacy
• Ability to influence others on policies, practices, and procedure
• Effective at capturing and synthesizing information from multiple parties
• Solid understanding of employment laws
• Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
• Proficient in Microsoft Office and experience with case management technology preferred
• Bilingual preferred

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.