Title:  Logistics Lead Coordinator

Job Description

The Logistics Lead Coordinator II is responsible for coordinating accurate and timely logistics and transportation transactions, while conducting quality assurance of inbound and outbound transportation activity. This role supports the movement of product from suppliers to customers by ensuring service commitments are met, costs are controlled, and operational issues are resolved efficiently, while delivering excellent customer service to internal and external Union Supply customers and client partners.

Job Responsibilities

• Coordinate and process daily transportation and logistics transactions for assigned region(s) using Transportation and Warehouse Management Systems.
• Monitor inbound and outbound transportation activity to ensure ontime delivery and service expectations are met.
• Oversee route planning, driver assignments, and fleet utilization to optimize performance and meet delivery deadlines.
• Conduct Quality Assurance (QA) reviews of transportation activity, routing, and execution; communicate and assist in resolving discrepancies identified.
• Ensure logistics processes, VPS tools, and Business Process SOPs are followed; communicate deviations or risks immediately to management.
• Serve as the primary point of contact for day‑to‑day transportation execution issues, including delays, capacity constraints, and service disruptions.
• Assist with problem solving by identifying root causes to transportation and execution issues and developing sustainable solutions.
• Support freight cost control by monitoring accessorial, utilization, empty miles, and rate compliance.
• Coordinate with internal operations, customer service, carriers, drivers, and field teams to align transportation plans.
• May assist with centralized purchasing coordination and warehouse‑to‑warehouse transfers as needed.
• Utilize reports and dashboards (e.g., service performance, utilization, exception reporting) to identify trends and opportunities for operational improvement.
• Maintain accurate documentation and system records; answer internal and external calls; use electronic equipment such as computers, tablets, scanners, and related tools.
• Participate in month‑end and periodic reporting activities related to logistics performance.
• Requires broad and deep knowledge and skills developed through extensive work experience; typically acts as a lead by coordinating and facilitating the work of others but is not a formal people manager.
• Works autonomously within established procedures and practices.
• Escalates minor to complex operational issues and may provide input into process and procedure improvements.
• Responsible for activities involved in moving products from suppliers to customers, including transportation planning, freight movement, coordination, and execution.

Qualifications

• Excellent verbal and written communication skills, with the ability to communicate professionally in person, by phone, and via email.
• Ability to work in a fast‑paced environment while interacting with stakeholders at all levels; remains positive, proactive, and resourceful.
• Demonstrates initiative and the ability to work efficiently and independently.
• Proficient in basic computer skills, including Microsoft Office and cloud‑based systems; experience with logistics or transportation systems preferred.
• Ability to read, analyze, and act on operational reports.
• High level of accuracy, attention to detail, and organization.
• Strong understanding of logistics, transportation flow, and operational accountability.
• Works collaboratively as part of a team with a high level of professionalism and confidentiality.
• Demonstrates excellent customer service skills and follow‑through.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.