Title: General Manager - Facilities - Higher Education
Graham, NC, US, 27253
Job Description
Job Responsibilities
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Leadership & Strategy
- Provide overall leadership and direction for facilities operations, including maintenance, custodial, and grounds.
- Develop and execute short- and long-term facilities strategies aligned with the institution’s academic mission and sustainability goals.
- Serve as the primary point of contact for senior campus stakeholders, fostering strong, collaborative relationships.
Operational Excellence
- Ensure efficient daily operations of campus facilities with a strong focus on safety, reliability, and service quality.
- Establish performance metrics and service-level agreements (SLAs); monitor and continuously improve outcomes.
- Oversee preventive and corrective maintenance programs to optimize asset life-cycle performance.
Financial & Contract Management
- Develop and manage annual operating and capital budgets; maintain fiscal discipline and cost controls.
- Identify opportunities for operational efficiencies, cost savings, and energy optimization.
- Manage vendor relationships and contracted services, ensuring compliance with contractual obligations.
People Management
- Lead, coach, and develop a diverse team of facilities managers, supervisors, and frontline staff.
- Foster a culture of accountability, inclusion, professional development, and high employee engagement.
- Ensure appropriate staffing levels, succession planning, and training compliance.
Compliance, Safety & Risk Management
- Ensure compliance with all applicable regulatory requirements, including OSHA, EPA, local/state codes, life safety, and ADA.
- Maintain comprehensive safety programs, emergency preparedness plans, and incident management processes.
- Support campus-wide risk mitigation and business continuity initiatives.
Qualifications
- Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field (or equivalent experience).
- 5+ years of progressive facilities management leadership experience, preferably within a higher education or complex institutional environment.
- Demonstrated experience managing large teams and diverse facility portfolios.
- Strong knowledge of building systems, maintenance practices, safety regulations, and compliance standards.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Greensboro