Title:  Office Manager- Loveland Living Planet Aquarium

Job Description

The Office Manager, Loveland Living Planet Aquarium, is responsible for the supervision and control of general office functions, including light Human Resource administration and financial administration duties. The Office Manager supports the Catering/Catering Sales team with their daily operations.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ​

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There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

• Performs general administrative duties, such as data entry, filing, document management, and daily mail check and distribution
• Assist the event sales team in managing client inquiries and bookings via phone and email, responding in a timely manner
• Communicating with clients to gather event requirements and preferences
• Provide excellent guest service by addressing client queries and concerns
• Maintain accurate records of client interactions and catering event details
• Support the sales team by assisting with preparing and processing contracts, proposals, Banquet Event Orders, and payments, while tracking progress and sending timely follow-up and reminder emails
• Assist sales team in managing the event calendar with a focus on details and accuracy
• Preparation of Banquet Event Order packets to be dispersed to management and events teams
• Support the sales team in the updating and maintenance of the event management system (EMS)
• Maintain an accurate and detailed function book for all scheduled events
• Creates, prepares, maintains, and organization of event signage (buffet menu labels and bar signage)
• Assist with post-event follow-up, feedback collection, and client thank you correspondence
• Maintain adequate inventory of office supplies
• Ensures the processing of new hires, temporary workers, transfers, promotions and terminations is accurate and timely
• Conducts new hire orientations and maintains employee files, supports the documentation process for performance concerns and end of the year performance appraisals
• Assists with the recruiting and onboarding process
• Manages and guarantees disbursement of payroll, benefits, and taxes consistent with government wage and hour laws
• Communicates actively with Operations, Human Resources, and Finance to review cross-departmental impacts and reconcile data sharing
• Leads regular preparation of relevant management reports, including weekly, & monthly
• Responsible for the operation of accounting systems and records, including, but not limited to, EMS customer receipts, payroll time/schedule corrections and weekly payroll employee tip entry and balance to tips/service charges received
• Leads and nurtures a work culture that promotes open, frequent and dynamic communication among staff, stimulating teamwork to accomplish desired goals and objectives
• Meets weekly deadlines for financial documents

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

• Requires a minimum of 2 years of experience in accounting and payroll
• Bachelor’s degree in business administration or a related field or equivalent professional experience preferred
• Highly organized with strong time management, meticulous attention to detail, and efficient filing and database management skills.
• Demonstrates excellent verbal and written communication skills when interacting with clients, staff, and management, along with strong follow-up skills.
• Maintains a friendly and approachable demeanor, takes a solution-oriented approach to challenges, and effectively manages multiple tasks simultaneously.
• Strong proficiency in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
• Tech-savvy with the ability to quickly learn and master hospitality specific software and booking engines (i.e. Tripleseat)
• Ability to manage in a diverse environment with a focus on client and customer service
• Requires strong interpersonal skills
• Requires effective verbal and written communication skills
• Must have the flexibility to adjust work schedule, if needed, to support an event or project.
• Ability to work in a fast-paced environment
• Ability to handle confidential information
• Ability to resolve issues and adapt to a fast-paced environment

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.