Title:  HR/Payroll Coordinator - Denali National Park (Doyon / JV)

Job Description

The HR & Payroll Coordinator supports all aspects of the employee lifecycle for a diverse workforce operating under the Denali National Park Concessions Contract. This includes seasonal, full-time, union, and non-union employees, as well as staff working both on-site and in nearby communities. 

This role provides essential administrative, payroll, and onboarding support, ensuring strict adherence to collective bargaining agreements (CBAs), service contract requirements, and National Park Service (NPS) compliance standards. The position requires exceptional attention to detail, strong organizational skills, and the ability to interpret and apply complex rules governing wages, timekeeping, recordkeeping, and workplace policies. 

The HR & Payroll Coordinator works as part of a small, highly collaborative team and serves as a primary point of contact for employee questions, contract-related clarifications, and HR support throughout the season. 

About Denali National Park & Preserve and Doyon/Aramark Joint Venture:  

Summer days in Alaska stretch nearly endlessly, with up to 20 hours of daylight on the Summer Solstice. Spanning 6.2 million acres, Denali National Park & Preserve is home to Denali, the highest peak in North America, and attracts over half a million visitors annually. Conveniently accessible by road—4.5 hours from Anchorage and 2 hours from Fairbanks. 

Doyon Limited and Aramark have teamed up in a Joint Venture as the Denali National Park & Preserve's Concessionaire. Open May to September, our operation manages the transportation, retail, guest service and food and beverage concessions with our client; The National Park Service. By road, our 100 Blue Bird Bus Fleet takes guests past the 15-mile public access point daily during summer months, allowing people to hike, view wildlife, climb, and camp where few people have set foot. 

This is a seasonal role with ideal dates of April 13 - Septemeber 30, 2026. 

We offer competitive wages, paid Holidays, Sick Pay and Benefits Stipend. On-site housing and meal plan ($16/day all inclusive!) & local discounts!  

Employees are responsible for knowing the environmental aspects and associated impacts of their job position.  Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training. 

Job Responsibilities

Payroll Administration 

• Process accurate and timely bi-weekly payroll in accordance with state, federal, company, and collective bargaining agreement requirements. 
• Verify timecards and reconcile discrepancies, ensuring proper application of union rules, overtime requirements, wage scales, and differentials. 
• Process payroll adjustments, deductions, pay changes, and retroactive corrections as needed. 
• Maintain compliant, audit-ready payroll records as required by the service contract. 
• Support the HR Manager with internal audits, contract reporting, and NPS documentation requests. 

Recruiting & Onboarding 

• Support the recruitment and hiring process by scheduling interviews, communicating with applicants, and coordinating with department managers. 
• Prepare onboarding packets, distribute required notices, and facilitate new hire orientation components such as I-9 verification and handbook review. 
• Coordinate with the Housing & Activities Coordinator for employee housing assignments, arrival logistics, and check-in support. 
• Ensure all onboarding processes meet service contract standards and union requirements for represented positions. 

HR Operations & Employee Support 

• Provide friendly and professional service to employees seeking assistance with payroll, union questions, workplace concerns, policies, leave, and benefits. 
• Maintain organized, compliant personnel files, HRIS records, and documentation required by the NPS concessions contract. 
• Assist with employee communications, bulletin boards, updates, newsletters, and seasonal engagement initiatives. 
• Support housing check-ins and orientation-week activities as needed. 

Labor Relations, Compliance & Documentation 

• Ensure all HR processes comply with the terms of two collective bargaining agreements, including seniority rules, scheduling rules, job classifications, pay scales, and grievance procedures. 
• Serve as a first point of contact for employee relations concerns, escalating sensitive or contractual issues to the HR Manager. 
• Assist in documenting employee relations events, corrective actions, and grievance-related information. 
• Ensure all I-9s, work authorizations, and HR documentation meet federal and contract standards, including retention and audit requirements. 
• Support contract, NPS, and internal reporting requirements, maintaining accuracy and timeliness in all submissions. 

Administrative Duties 

• Prepare reports and data summaries requested by leadership, union representatives, or NPS auditors. 
• Maintain accurate tracking of wages, hours, staffing, and other metrics.
• Support seasonal open/close tasks, including file organization, housing support, and HR office setup/breakdown. 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous experience in HR, payroll, labor compliance, or administrative support preferred. 
• Strong understanding of (or willingness to learn) collective bargaining agreements, union rules, and contract-driven HR processes. 
• Proven attention to detail with a commitment to accuracy in documentation and payroll data. 
• Excellent interpersonal and communication skills; able to work effectively with a diverse workforce representing varied ages, backgrounds, and employment types. 
• Strong organizational and multitasking abilities in a fast-paced, seasonal environment. 
• Proficiency with Microsoft Office or Google Workspace; prior HRIS/payroll system experience is a plus. 
• Professional discretion and commitment to confidentiality. 
• Ability to work occasional evenings or weekends during peak volume periods. 

Physical & Environmental Requirements 

• Ability to work in a remote national park environment for the duration of the season. 
• Ability to sit or stand for extended periods while completing administrative work. 
• Occasional travel between on-site and off-site facilities, which may include uneven terrain. 
• Comfort working in variable Denali weather conditions. 

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.