Title:  Dispatch & Front Country Shuttle Manager - Denali National Park

Job Description

This position manages both the Dispatch and the Front Country Shuttle system. 

The Dispatch department is the central scheduling and communication center for all park concessions Transportation operations. The Front Country Shuttle System serves to transport visitors in a courtesy shuttle bus throughout the entrance area of the Denali National Park in a safe, on-schedule and courteous manner.  

About Denali National Park & Preserve and Doyon/Aramark Joint Venture:  

Summer days in Alaska stretch nearly endlessly, with up to 20 hours of daylight on the Summer Solstice. Spanning 6.2 million acres, Denali National Park & Preserve is home to Denali, the highest peak in North America, and attracts over half a million visitors annually. Conveniently accessible by road—4.5 hours from Anchorage and 2 hours from Fairbanks. 

Doyon Limited and Aramark have teamed up in a Joint Venture as the Denali National Park & Preserve's Concessionaire. Open May to September, our operation manages the transportation, retail, guest service and food and beverage concessions with our client; The National Park Service. By road, our 100 Blue Bird Bus Fleet takes guests past the 15-mile public access point daily during summer months, allowing people to hike, view wildlife, climb, and camp where few people have set foot. 

This is a seasonal role with ideal dates of April 16 - September 30, 2026. 

We offer competitive wages, paid Holidays, Sick Pay and Benefits Stipend. On-site housing and meal plan ($16/day all inclusive!) & local discounts!  

Employees are responsible for knowing the environmental aspects and associated impacts of their job position.  Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training. 

Job Responsibilities

• Direct and coordinate all operational functions associated with the Dispatch and the Front Country Shuttle Departments. 
• Maintain proper staffing levels, ensure training, and schedule all employees for functional areas managed. 
• Develop work and route schedules based on changing operational needs. 
• Through day-to-day monitoring and evaluation, develop performance appraisals that address defensive driving skills for all driving positions employed within the department. 
• Assist with Safety and Training to direct, coordinate, and supervise driver-training program. 
• Provides Transportation Operations Manager with information and recommendations relative to procedures within departments. 
• Informally resolve potential grievances with organized workforce. 
• Performs as a Manager on Duty. 
• Ensure compliance and DOT Regulations, in regards to log books, hours of service, qualification files, DVIR’s, training, and operational compliance. 
• Ensure internal and external customers receive the highest level of service that can be provided. 
• Ensure effective decisions by thoroughly analyzing alternatives and prioritizing objectives. 
• Build a strong employee work team and a positive work environment. 
• Work closely with other members of the Transportation Management team as well as Doyon / Aramark Joint Venture, and Alaska Management team. 
• Responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions. Corporate policies and procedures are posted on bulletin boards  
• Responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training.. 
• Other projects as assigned. 

Qualifications

• Minimum Requirements: 
• Experience and demonstrated knowledge in logistics organization with a demonstrated ability to prioritize needs and demands. 
• Previous supervisory experience with a demonstrated knowledge of supervisory skills. 
• Must have excellent conflict resolution skills. 
• Must have excellent oral and written communication skills. 
• Must have previous experience and knowledge of MS Word and MS Excel programs. 
• Preferred Requirements 
• Class B CDL with passenger endorsement and no air brake restriction strongly preferred. 
• Professional level training or certification in bus driver training strongly preferred. 
• Previous experience in transportation management a plus. 
• Previous experience in managing drivers to DOT Rules and Regulations. 

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.