Title:  Concessions Manager- Ford Amphitheater

Job Description

The Concessions Manager-Ford Amphitheater is a management position which oversees Concession Stand food & beverage operations for all events held at the account. 

•    Lead the front of the house of the food and beverage service operation in conjunction with the General Manager. 

•    Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer.

COMPENSATION: The salary range for this position is $57,784 to $65,000. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.​

​
​

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ​

Job Responsibilities

Leadership

• Ensure individual and team performance meets client expectations and company objectives
• Schedule staff according to business needs

• Plan and lead daily team briefing
• Ensure safety and sanitation standards in all operations
• Train and develop team members
• Reward and recognize employees

Client Relationship

• Identify client needs and communicate operational progress

• Work with venue personnel for operational needs
   

Financial Performance

• Daily Sales and labor forecasting
• Deliver client and company financial targets

• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
   

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality, and efficiency
   

Compliance

• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
• At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1 year of experience
• Requires at least 1 year of experience in a management role
• Previous experience working in an amphitheater or arena environment with in‑seat service is preferred.
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills 
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.
• Ability to work an event based schedule which will include evenings, weekends and holidays. 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.