Title:  Student Dining Ambassador - Cleveland State University Management Fee

Job Description

Student Dining Ambassadors play a key role in supporting the Marketing Department by delivering exceptional experiences through student engagement. They work as a team to reach sales goals and complete marketing projects that drive business profitability and growth. Viking Food Co.’s Dining Ambassadors serve as champions, guardians, advocates, and representatives of the brand.

Compensation Data

COMPENSATION: The Hourly rate for this position is $13.00 to $13.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

Responsibilities may include:

• Assisting with promotions, limited-time offers, and meal plan sales — including working with food for sampling and tabling events
• Supporting our social media presence
• Helping plan, prepare, and execute theme nights, specialty events, and marketing campaigns
• Providing front desk coverage and assist guests with dining questions and directions, address concerns calmly and professionally, and relay important feedback or recurring issues to the team
• Taking photography at events and capturing content for promotions and LTOs
• Hosting weekly tabling events and engaging with the CSU community
• Hosting game nights at Viking Public House (e.g., Bingo, Trivia)
• Representing Viking Food Co. at freshman and transfer orientations, presenting meal plan options, locations, and program information
• Assisting with more than 50 events per academic year, including pre-planning, setup, decorating, tabling, and food sampling
• Building strong, positive relationships with supervisors and managers across all dining locations, as collaboration is essential for many projects

Because of these responsibilities, ambassadors must be:

• Comfortable being on camera and appearing on our social platforms
• Friendly, outgoing, and confident engaging with students, faculty, and staff
• Strong communicators with great customer service skills
• Able to represent Viking Food Co. positively and professionally at all times

In addition, the Marketing Department manages the Viking Food Co. website, Viking Public House website, all dining social media accounts, digital advertising, and the Transact Mobile App. As a Student Dining Ambassador, you may be asked to assist with any of these areas.

Qualifications

Qualifications

• Likes to have fun at work and demonstrates a sales-competitive nature
• Background and interest in the following areas of expertise a plus: marketing, event planning, social media, sustainability, graphic design, and health and wellness
• Desire to actively engage with customers to promote dining programs and services
• Work well independently and with a team
• Be a good role model who demonstrates professionalism
• Self-motivated and strong communicator with managers, customers, and parents
• Must have a team player attitude, be dependable, reliable, and respectable; exemplify leadership qualities and professionalism with excellent customer service skills
• Physical Demands: Specific physical characteristics and abilities are required to perform the work, such as agility, dexterity, and long periods of walking, standing, bending, carrying, or lifting supplies and equipment weighing 25 pounds or more.
• Available to work a minimum of 10 hours per week.

Training & Expectations

As a Dining Ambassador, you will receive the tools, training, and support needed to feel confident in your role as one of the faces of Viking Food Co. You will be expected to learn all aspects of our dining program—including locations, offerings, policies, events, and general operations—so that you can effectively communicate with both current and incoming students.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.