Title:  System Food Service Quality and Standards Manager

Job Description

Aramark Healthcare+ has an immediate need for a System Food Service Quality and Standards Manager in Chicago, IL. The System Food Service Quality and Standards Manager will be responsible for engaging with front line managers and front line associates to manage safety, sanitation and compliance in the food service operation, and to develop corrective action plans and assist with implementing these plans. Position may also facilitate training on a 1:1 or group basis. 

COMPENSATION: The salary rate for this position is 75,000.00 to $80,000.00.  If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here: https://careers.aramark.com/benefits-compensation/

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

• Conduct regular on-site Quality Assurance Audits utilizing the Aramark Productivity Portal
• Develop and implement corrective action plans for locations identified as not meeting Aramark Standards as it relates to food ordering, production and service
• Focus on implementation and training of Aramark’s 5 P’s of Food Management
• Work with client constituents to develop training material for client front line staff
• Work with VPO, DM’s and Director of Culinary to develop various training material to assist in driving operational outcomes to the operating locations
• Continually seek to improve performance; hold staff accountable for challenging goals
• Provide leadership in the implementation and maintenance of internal control and business process improvement initiatives.
• Develop and be accountable for a culture that creates a safe work environment.
• Develop and execute a process for monitoring, testing and reporting compliance.
• Identify risks or opportunities to strengthen internal controls and present recommendations for process improvement initiatives.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Bachelor's degree or equivalent experience preffered 
• Requires at least 1-3 years of experience in a food service management role
• Healthcare experience required 
• Strong interpersonal skills 
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.