Title:  General Manager

Job Description

Aramark has been partnering with Amtrak for the past decade, to successfully deliver experiences that enrich and nourish lives. We accomplish this by providing warehouse logistics, inventory control, and provisioning all food service for the feature cars and special trains.

All positions require pre-employment background verification and pre-employment drug screen. Aramark is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing.   We appreciate your cooperation in keeping Aramark safe and drug-free.  

Aramark is proud to offer a positive work environment, opportunities for growth and advancement, training, competitive compensation and a comprehensive benefits package that includes medical, dental, and vision plan, voluntary benefits, employees’ discounts, 401(k) savings plan with company match, and paid time away from work for salaried employees.

The General Manager will oversee a 24/7/365 distribution center/commissary operation.  In this role, the General Manager has complete responsibility of the market which provides food and beverage services regionally to our client, Amtrak.  The GM will plan, direct and control the operations of multiple commissary/warehouse operations. GM will be responsible for the development & growth of a large management team and hourly employees.  The GM will also focus on meeting and exceeding operating and financial goals, client objectives, KPI metrics, and customer needs.  The GM will have daily interaction with the client, client's customers and employees.  This individual will be focused on ensuring operational excellence in the delivery of the services ARAMARK is contracted to provide at the account.

Compensation Data

The salary range for this position is $120K - $130K, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.​

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BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ​

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There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Leadership Expectations

• Demonstrates a high level of visionary leadership, balanced judgment and disciplined execution.
• Fosters a success-oriented, accountable environment to ensure effective execution of all strategies/initiatives in order to meet company and client needs with a high standard of excellence, urgency and predictability.
• Models, leads and inspires safety leadership, and all key initiatives relating to our core values – Sell& Serve with Passion; Front Line First; Set Goals. Act. Win.; Integrity and Respect Always.

Job Responsibilities

• Models, leads and inspires a positive work environment and utilizes effective communication skills at all levels of the organization.
• Deliver strong operational performance by executing against ARAMARK Logistics Services SOPs and regulatory agency standards and programs.
• Optimize financial performance, process accuracy and logistics productivity by conducting operational audits and ensuring a high level of execution and compliance.
• Continually monitoring operations and developing necessary action plans to provide optimal managed services and drive innovation through process improvement.
• Responsible for the training, development and performance management of all distribution center/commissary personnel, operations managers and associates.
• Provide overall direction for all managers, supervisors, and front-line employees, ensuring employee development, engagement, and compliance with
• Human Resources-related policies and standards.
• Establishes and maintains a proactive human resource function to ensure appropriate wage/benefit administration and compliance with established regulations and Collective Bargaining Agreement.
• Lead recruitment and employee development to ensure high performance, talent succession planning, optimal staffing levels.
• Ensure compliance to all vehicle Fleet/DOT compliance.
• Maintains all established systems and training programs to provide a safe working environment.  Complies with all OSHA regulations and other local, state and federal government regulations.
• Prepare and manage the distribution center/commissary business plans and contingency plans, which establish operational goals and predictable outcomes.
• Communicates on-going and projected status of business plan to appropriate client liaison.  Offers proactive alternatives to address deviations from business plan.
• Ensure compliance with all contract obligations and manage operational performance to expected KPIs.
• Interact with client management and maintain effective client and customer relations at all levels with client organization.  Identify ARAMARK service expansion opportunities.
• Responsible for all department budgets, weekly and monthly financial information reporting.
• Develop operation component forecasts and explain variances.
• Reviews and analyzes financial statements, operating reports, budget variance reports and other appropriate financial statements to monitor attainment of financial goals.  Initiates action plans to immediately address financial shortfalls.
• Recommends and manages capital requirements and expenditures to maximize financial returns.
• Establishes and maintains client satisfaction achieving and/or exceeding client expectations.
• Conducts and/or monitors required client/customer surveys.  Initiates action plans to address unfavorable survey results in a timely and effective manner.
• Ensure consistent application of all ARAMARK operating systems.
• Maintains compliance with ARAMARK’s programs, standards of operation, client contract and within ARAMARK’s Business Conduct Policy.  Maintains all records and reports necessary to comply with ARAMARK, government and accrediting agency standards, regulations and codes.
• Maintains compliance with all requirements of Federal, State and local regulations and guidelines including the Civil Rights Act of 1964, as amended, the
• Age Discrimination in Employment Act of 1967, as amended, and the Americans with Disabilities Act, as amended.
• Performs all other related duties.

Qualifications

• Candidate must possess an undergraduate 4-year degree from an accredited university/college.
• At least 5 years of experience leading a team with a focus around business process compliance, Inventory management, financial controls and customer/client service. Preferred.
• Previous profit and loss accountability experience, and a proven track record of growing accounts is essential. Total managed volume of greater than $2M and P&L management experience in a fast paced multi-faceted operation.
• Proven experience building productive performance-based client relationships
• Ability to develop/mentor a management group into a high performing team to consistently deliver against corporate goals and client expectations.
• Ideal candidates will possess a high energy level that is communicated to the team they will lead
• Demonstrate proven success in interfacing with a variety of organizational functions and considerable negotiation skills are also needed to drive results
• The ability to manage in a diverse environment with focus on client and customer services is a key success measure
• Union experience preferred.
• Highly developed interpersonal, analytical and communication (written and verbal) skills and experience are essential for success in this role
• Candidates must possess a demonstrated attention to detail and ability to lead directly and through influence
• Prior experience training, mentoring and developing management level staff is required; experience leading 20 to 100+ person staff is preferred

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.