Title:  Food Service Supervisor - UVA-Rising Roll

Job Description

UVA Dine is seeking an enthusiastic and experienced Food Service Supervisor to oversee daily operations and lead a team of food service workers at the Rising Roll Cafe on the University of Virginia grounds. The Food Service Supervisor will be responsible for ensuring high standards of food quality, customer service, and cleanliness, while maintaining efficient service flow during meal periods at the cafe. The ideal candidate will have strong leadership skills, a proactive approach, and a commitment to creating a positive dining experience.

• Location: 1605 Jefferson Park Ave, Charlottesville, VA
• Start Date: August 14, 2025
• Shift: 7:00 am - 4:00 pm
• Hourly Rate: $18

Benefits: 

Aramark offers a comprehensive benefits package, including: 

• Health insurance 
• Dental insurance 
• Vision insurance 
• Retirement plan 
• Paid time off 

Job Responsibilities

• Supervise and direct the daily activities of food service workers at the Rising Roll Cafe, including cooks, lead food service workers, and general utility workers.
• Train new employees on proper food handling, preparation, service standards, and safety procedures specific to the cafe's operations.
• Oversee meal service, ensuring food is prepared, displayed, and served according to established recipes, quality standards, and portion control for the Rising Roll Cafe offerings.
• Monitor inventory levels of food and supplies, assist with ordering, and ensure proper storage to minimize waste.
• Maintain a clean, organized, and safe work environment, ensuring adherence to all sanitation and HACCP guidelines.
• Address customer inquiries, feedback, and concerns promptly and professionally, resolving issues to ensure customer satisfaction within the cafe setting.
• Assist in scheduling staff shifts to ensure adequate coverage and efficient operations.
• Conduct regular inspections of dining and kitchen areas to ensure cleanliness, organization, and compliance with health and safety regulations.
• Operate and maintain kitchen equipment safely and efficiently.
• Handle cash and complete daily reports as required.
• Foster a positive and collaborative team environment, providing coaching and feedback to staff.
• Ensure compliance with all UVA Dine and Aramark policies and procedures.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• High school diploma or equivalent; Associate's degree in Hospitality Management or a related field preferred.
• Minimum of 2-3 years of experience in food service, with at least 1 year in a supervisory or lead role.
• Strong knowledge of food service operations, including food preparation, service, and sanitation.
• Proven ability to lead, motivate, and train a team.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in basic computer applications and POS systems.
• ServSafe certification required.

Additional Skills and Abilities:

• Strong organizational and time-management skills.
• Problem-solving abilities and attention to detail.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Customer-focused and results-oriented.

Physical Demands:

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 30 pounds.
• Ability to work in a kitchen and dining environment, which may be hot, noisy, and require exposure to various temperatures.
• Ability to bend, stoop, and reach as needed.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.